Jack in the Box launches delivery

The chain is giving away burgers this week as part of the service’s introduction at 1,000 locations.

Jack in the Box is jumping on the delivery bandwagon.

The San Diego-based burger chain on Monday announced a deal with Postmates that will make at-home delivery available at 1,000 locations in 29 markets.

As part of the launch, Postmates and Jack in the Box will give away a free Jumbo Jack to Postmates customers who get friends to try Jack in the Box using the delivery service this week. Postmates customers can also get free delivery this week.

Customers must download and open the Postmates app and click on “Invite Friends.” There, they will see a referral code they can share with friends and family, who have seven days to use the code for a free Jumbo Jack and regular fountain drink. Once the friend uses the code, the referring customer will receive a credit on his or her Postmates account for a free Jumbo Jack that is valid for seven days.

“We’ve been delivering Jack in the Box for years,” said Dan Mosher, senior vice president, Merchant Lead, for Postmates. “But by entering into an official partnership, we look forward to working closer with them to get an even better customer experience.”

Jack in the Box operates 2,200 locations, meaning delivery is available in nearly half of the system.

Delivery is the single biggest trend in the restaurant industry, with numerous chains getting in on the act in recent years. That includes Jack’s biggest competitors, such as McDonald’s and Wendy’s.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.


Exclusive Content


The eatertainment business shows signs of wear

The Bottom Line: The food-and-games concept Chicago WhirlyBall filed for bankruptcy last week as companies like Dave & Buster’s and TopGolf show sales weakness.


This is why the restaurant business is in a value war right now

The Bottom Line: Same-store sales have slowed markedly for the past year as customers shifted to other options. And now operators are furiously working to get them back.


Saladworks-parent WOWorks is shopping for new brands to buy

The platform company is almost finished assimilating its existing six brands. Now it's time to add to the family, said CEO Kelly Roddy.


More from our partners