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Technology

California gig worker law upheld in win for delivery companies

 By Joe Guszkowski on Jul. 25, 2024

The state’s Supreme Court ruled that Proposition 22 can stand, meaning workers for apps like DoorDash and Uber Eats will remain contractors rather than employees.

Financing

The ongoing dangers of third-party delivery

 By Jonathan Maze on Jul. 25, 2024

The Bottom Line: The parent company of Tender Greens, which filed for bankruptcy this week, is laying part of the blame on its heavier reliance on delivery orders.

Technology

Tech outage shuts down Starbucks' order-ahead function

By Peter Romeo and Jonathan Maze on Jul. 19, 2024

The coffee shop chain's mobile ordering system was not functional on Friday and some stores even shut down amid a global outage by Microsoft and the cybersecurity company CrowdStrike.

Technology

Pay hike for NYC delivery workers hasn't hurt demand, city says

By Joe Guszkowski on Jul. 12, 2024

Total orders increased 8% in the first quarter despite significantly higher fees. Delivery apps argued that their business has been stunted nonetheless.

Technology

5 surprising tech developments from the first half of 2024

By Joe Guszkowski on Jul. 09, 2024

Tech Check: The year has been defined by head-turning moves from unlikely players, including Grubhub, C3 and American Express.

Technology

Virtual Dining Concepts branches into software with Linked Eats

By Joe Guszkowski on Jul. 08, 2024

The new product, from the company known for virtual restaurant brands including MrBeast Burger, is designed to help restaurants grow third-party delivery revenue with automated error management and dynamic pricing.

Technology

Company linked to Travis Kalanick brings bulk restaurant delivery to LA

By Joe Guszkowski on Jul. 02, 2024

Picnic delivers food from more than 100 restaurants to select offices and apartment buildings with no fee or tip.

Operations

Grubhub makes a bold move into grocery delivery

By Heather Lalley on Jun. 25, 2024

Retail Watch: The third-party delivery platform is joining forces with Albertsons, adding more than 1,800 supermarkets to its offerings.

Technology

Local Kitchens raises $40M to open more high-tech food halls

By Joe Guszkowski on Jun. 25, 2024

The 12-unit multi-brand restaurant chain plans to expand into Southern California with its enlightened take on the ghost kitchen model.

Technology

NYC bill would allow third-party delivery commissions of up to 43%

By Joe Guszkowski on Jun. 21, 2024

Delivery apps said the expanded fees would allow restaurants to opt in to additional marketing services. A restaurant group called it a “pay to play” scheme.

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