Operations
Unexpected drop in 3rd-party delivery sales deflates Noodles & Co.
CEO Drew Madsen said the fast casual is tweaking its delivery pricing markups, which were partly to blame for a 5.8% decrease in traffic at company units during the third quarter.
Workforce
Delivery is literally proving a pain for restaurant workers
Workers' comp claims for back injuries are on the rise, according to major insurer AmTrust Financial Services. It blames "the delivery economy."