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Technology

Instacart picks a fight with restaurants

 By Joe Guszkowski on Jan. 14, 2022

The grocery delivery service wants customers to "break up with takeout" and order prepared foods using its new Ready Meals Hub.

Financing

For many casual chains, growth lies outside the dining room

 By Joe Guszkowski on Jan. 13, 2022

Nearly every big full-service chain is embracing ghost kitchens, virtual brands and other off-premise channels. Even some historic holdouts have shown signs of cracking.

Operations

TGI Fridays unveils small-format Fridays on the Fly concept

By Joe Guszkowski on Jan. 10, 2022

The stores will look to take advantage of a growing off-premise business at the casual-dining brand.

Operations

Restaurant industry ripples poised to swell into waves

By Patricia Cobe on Dec. 21, 2021

These developments made industry news in 2021 but expect to see them surge into bigger trends next year.

Food

What the Industry’s soothsayers are predicting in 2022

By Patricia Cobe on Dec. 21, 2021

Restaurant and hotel brands, professional trendologists, industry groups and food companies are all having a say in what the next year will bring. We culled through the reports to find the common threads.

Technology

Why Robert Earl believes TikTok Kitchen is the ideal virtual brand

By Joe Guszkowski on Dec. 20, 2021

The concept's ability to adapt to what's viral makes it well-suited for the digital restaurant world, said the co-founder of Virtual Dining Concepts.

Technology

Tech roundup: The next step for robot delivery might be a small one

By Joe Guszkowski on Dec. 20, 2021

Presto is the latest company to unveil a short-distance riff on the service. Also, Waitr rebrands as ASAP, Fuku joins Kitchen United and Selena Gomez invests in Gopuff.

Leadership

A look back at Gene Lee's sometimes contrarian approach to leading Darden

By Peter Romeo on Dec. 17, 2021

The longtime restaurant leader intends to retire in May. Here's how his thinking has influenced a casual-dining giant—if not the industry itself, according to RB's Reality Check.

Technology

Commission-free delivery startup Sesame raises $3.4M

By Joe Guszkowski on Dec. 16, 2021

Distributor Gordon Foodservice is among the investors in the New York company.

Technology

3 best practices for online ordering

Sponsored content from our partner DoorDash on Dec. 15, 2021

Many restaurant operators were forced to implement online ordering solutions on the fly during the pandemic, and now, they are rethinking how to optimize these services for the future. In this environment, having the right systems in place to gather and fulfill online orders is critical. Operators can follow these three tips to ensure they are getting the most sales and profitability out of their online ordering systems.

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