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Technology

Tech roundup: Restaurants remain fans of delivery fee caps

Leaders in New York and Philadelphia say they haven't hurt sales, despite a recent DoorDash report. Plus, Toast adds new contactless payment features and a drone company launches lunch delivery.

Technology

Nathan's Famous to add 100 units with Ghost Kitchen Brands, many in Walmarts

The off-premise-focused outlets will roughly double Nathan's virtual footprint in the U.S. and Canada.

Workforce

Carjacking spike puts delivery workers in harm’s way

By Joe Guszkowski on Apr. 15, 2021

A rise in vehicle thefts plus growing demand for delivery has created a dangerous situation, and drivers say they have few places to turn for help.

Financing

So much for restaurant self-delivery

By Jonathan Maze on Apr. 15, 2021

We’re unlikely to see major restaurant chains try self-delivery anytime soon after the end of Panera’s service, says RB’s The Bottom Line.

Technology

Uber Eats integrates with Instagram, launches 'stories' function

By Joe Guszkowski on Apr. 13, 2021

Restaurants will be able to display their Instagram accounts within the app as well as post updates in users' feeds.

Technology

Umami Burger parent launches multiconcept delivery app

By Joe Guszkowski on Apr. 13, 2021

C3's Citizens Go app allows customers to order from multiple of the company's concepts, with fulfillment provided by its network of ghost kitchens.

Technology

Chick-fil-A is testing robot delivery

By Joe Guszkowski on Apr. 13, 2021

The chicken sandwich chain is using semi-autonomous Kiwibot fleets to cart orders at a few restaurants in Southern California.

Technology

Domino’s is putting its delivery robot to work

By Jonathan Maze on Apr. 12, 2021

The chain and autonomous vehicle maker Nuro will start testing the R2 vehicle at a location in Houston this week.

Operations

Panera Bread quietly ends self-delivery

By Heather Lalley on Apr. 12, 2021

The pandemic has pushed Panera Bread to quietly end its self-delivery program.

Food

FreshDirect teams up with New York City restaurants to deliver chef-created food to customers' homes

By Jennifer Strailey on Apr. 08, 2021

Online grocer FreshDirect is looking to meet consumers still at home through its new partnership that brings restaurant cuisine from Carbone, Nom Wah and Milk Bar straight to the shopper's door.

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