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delivery

Technology

Citing 'unbelievable' growth, Kitchen United to add 16 locations this year

The ghost kitchen operator will expand its footprint by fivefold after volume skyrocketed in 2020.

Technology

How restaurant chains are making delivery work

Higher check averages and premium pricing have many execs feeling confident in the future of the service.

Financing

Why Nathan’s Famous is big on ghost kitchens

By Jonathan Maze on Jan. 13, 2021

The RB podcast “A Deeper Dive” features James Walker, senior vice president of restaurants, with the venerable hot dog brand.

Consumer Trends

Parents are driving an increase in restaurant spending

By Joe Guszkowski on Jan. 13, 2021

With kids learning remotely, parents have increasingly turned to restaurants, and particularly delivery, to help ease the burden, Technomic found.

Technology

Mass. legislature approves 15% cap on delivery fees

By Joe Guszkowski on Jan. 07, 2021

The measure is part of an economic development package that also includes $20 million for struggling restaurants.

Technology

N.Y. bill would prevent delivery services from listing restaurants without consent

By Joe Guszkowski on Jan. 07, 2021

The measure is similar to one that went into effect in California on Jan. 1.

Technology

New DoorDash fees in nearly a dozen markets frustrate diners, officials

By Joe Guszkowski on Jan. 06, 2021

The new charges for diners are intended to offset delivery fee caps in many cities.

Technology

Analysts are mostly optimistic about DoorDash

By Joe Guszkowski on Jan. 05, 2021

Many saw plenty of growth ahead as they initiated coverage of the delivery giant this week.

Financing

How Focus Brands plans to compete for the digital customer

By Jonathan Maze on Jan. 05, 2021

Jim Holthouser, CEO of the owner of Cinnabon and Jamba, discusses how his company plans to take on aggregators to own the customer relationship.

Operations

What to expect for digital ordering in 2021

Sponsored content from our partner NCR on Jan. 04, 2021

After the pandemic’s onset, nationwide lockdowns ushered in a wave of consumers trying digital ordering and off-premise dining in unprecedented volumes.

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