delivery

Operations

Consumers dining off premises want speed, value and better packaging

The National Restaurant Association's 2025 Off-Premises Restaurant Trends report predicts growth in curbside service and designated takeout counters.

Technology

Lunchbox introduces free order aggregation

In response to the challenges facing the restaurant industry, the technology company unveiled a free order aggregation service, streamlining orders from third-party platforms directly to restaurants’ point-of-sale systems.

Tech Check: Restaurants have tried for years to get consumers to order direct. Those efforts may finally be paying off.

The fast-food pizza chain, long a holdout on third-party delivery, will launch with the country’s biggest aggregator in May. But it will use its own drivers.

New York-based Seamless was acquired by Grubhub and later put on the back burner. But the delivery brand is getting a new life after Grubhub found that New Yorkers prefer it.

Tech Check: Delivery is expensive for a reason, and lowering the cost will require major changes to the restaurant ecosystem. Is it worth it?

Behind the Menu: The fast casual’s signature Piada Sticks didn’t travel well, but they inspired the idea for the more compact Piada Pockets, available now in three flavors.

The pandemic introduced many Americans to the ease and convenience of food delivery. It has now become too big for restaurants to ignore.

Tech Check: With Tastemade, the food hall-delivery company will create an advertising business that spans the digital and physical worlds.

The deal gives the food hall-delivery company a media network that will put its restaurant brands in front of millions of viewers.

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