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delivery

Operations

Why P.F. Chang’s is all-in on self-delivery

 By Joe Guszkowski on Oct. 14, 2021

It has become one of the few non-pizza chains to embrace the approach after discovering that customers love it.

Operations

Maine approves restaurants' reuse of takeout containers

 By Peter Romeo on Oct. 13, 2021

Only packaging designed and manufactured to withstand refilling are permissible.

Technology

Stephanie Izard gives restaurants a voice inside DoorDash

By Joe Guszkowski on Oct. 12, 2021

The chef and restaurateur helped shape the delivery company’s new restaurant tech support program.

Leadership

Grubhub founder Matt Maloney is leaving the company

By Joe Guszkowski on Oct. 08, 2021

He will step down from the board of Grubhub parent Just Eat Takeway at the end of November.

Operations

California limits restaurants' giveaway of condiments and utensils

By Peter Romeo on Oct. 06, 2021

Beginning next June, operators can only provide packets of catsup, sweeteners or disposable forks upon request.

Operations

3 restaurant situations worth watching

By Peter Romeo on Oct. 04, 2021

RB's Reality Check wonders whether these backburner events be the first sign of potentially disruptive trends.

Technology

Tech roundup: New POS systems want to do it all for restaurants

By Joe Guszkowski on Sep. 27, 2021

Toast was not the only “all-in-one” provider to make news last week. Also, Grubhub takes to the gridiron, Philly eyes a permanent delivery fee cap and more.

Technology

The world’s fastest-growing restaurant company is a ghost kitchen

By Joe Guszkowski on Sep. 24, 2021

Reef Kitchens expects to expand by a factor of 10 this year, using a unique real estate strategy to its advantage.

Workforce

NYC grants protections to food delivery workers

By Joe Guszkowski on Sep. 23, 2021

The landmark package of bills addresses bathroom access, payment policies and more.

Technology

Tech roundup: Noodles opens a second ghost kitchen

By Joe Guszkowski on Sep. 20, 2021

The fast casual will use the new outlet to test the San Jose market. That’s just the tip of the iceberg in this briefing on several weeks’ worth of tech news.

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