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Technology

Off-premise diners continue to fall for third-party apps

 By Joe Guszkowski on May 25, 2022

Tech Check: A report from DoorDash shows that the big apps are increasingly becoming consumers’ chosen method for finding and ordering food to-go.

Financing

As takeout and delivery grow, so do the options for packaging

 By Jonathan Maze on May 24, 2022

At the National Restaurant Association Show, the container options were numerous and varied, reflecting an industry rushing to meet ever-changing consumer demands.

Technology

Wow Bao launches a loyalty program for its virtual brand

By Joe Guszkowski on May 19, 2022

The steamed bun concept says it’s the first virtual brand with its own rewards offering, called Bao Bucks.

Technology

Grubhub overwhelmed after offering New Yorkers free lunch

By Joe Guszkowski on May 17, 2022

The company’s app and website crashed on Tuesday due to “unprecedented” demand during the three-hour promotion.

Technology

Uber Eats set to pilot autonomous delivery with robots, cars

By Joe Guszkowski on May 16, 2022

It’s also rolling out voice ordering and the ability to use the Eats app at sports stadiums.

Technology

For many small restaurants, ghost kitchens fail to deliver

By Joe Guszkowski on May 16, 2022

Independent operators have struggled to make the model work, citing marketing challenges and the high cost of delivery.

Technology

Ghost kitchens prove a dead end for many restaurants

By Joe Guszkowski on May 12, 2022

Independent operators say the delivery-only business is more difficult than it’s cracked up to be. Their challenges have led providers to rethink their strategy.

Technology

DoorDash leads the way in resilient delivery market

By Joe Guszkowski on May 06, 2022

The company is taking share from its competitors as demand for delivery remains strong.

Financing

Pizza chains are losing the battle for drivers to third party delivery companies

By Jonathan Maze on May 06, 2022

The Bottom Line: Pizza chains are struggling to find enough drivers. They are increasingly turning to delivery services, which are not having the same problem.

Technology

Move over, delivery: Pickup has arrived

By Joe Guszkowski on May 05, 2022

Tech Check: Carryout is gaining share as delivery slows down and gets more expensive. That’s good news for restaurants.

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