delivery

4 ways contactless order pickup can increase off-premise sales, even post-pandemic

When stay-at-home orders forced operators to shut down dining rooms nationwide, off-premise sales via delivery and takeout went from a growing trend to many restaurants’ lifeline.

Technology

Grubhub, Uber and Postmates accused of antitrust violations

A lawsuit says the platforms’ high commissions and pricing restrictions are stifling competition.

Technology

What the Uber/Postmates deal means for restaurants

By Joe Guszkowski on Jul. 07, 2020

Restaurants have had a tense relationship with third-party services, and whether this deal will help ease them remains to be seen.

Technology

Uber to acquire Postmates for $2.65B

By Joe Guszkowski and Jonathan Maze on Jul. 05, 2020

Uber's board has approved the all-stock deal. It solidifies the company as a formidable player in the delivery wars.

Food

Recapturing office catering dollars

By Patricia Cobe on Jul. 02, 2020

As employees begin to trickle back to the workplace, restaurants are revamping catered lunches to meet today’s demands.

Operations

How the pandemic will change the way restaurants are built

By Joe Guszkowski on Jul. 01, 2020

Operators across segments are planning smaller locations optimized for off-premise as consumer habits change rapidly.

Operations

Wingstop opens 1st U.S. ghost kitchen

By Joe Guszkowski on Jun. 30, 2020

The delivery-only location is the latest piece of the chain’s plan to go 100% digital.

Financing

With Grubhub off the table, attention turns to Postmates

By Jonathan Maze on Jun. 30, 2020

Reports are circulating on the future of the third-party delivery provider, which is apparently weighing an offer from Uber and another firm but could go public.

Marketing