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Emerging Brands

Chipotle officially kills Farmesa as potential second concept

 By Lisa Jennings on Apr. 25, 2024

Farmesa's healthful bowl menu was tested but CEO Brian Niccol said the company is focused on growing Chipotle into an iconic brand.

Technology

Underground delivery startup Pipedream raises $13M

 By Joe Guszkowski on Apr. 24, 2024

The company will use some of the funding to meet demand for its restaurant pickup system, which uses tunnels to move food from the kitchen to the parking lot.

Technology

Virtual brands are getting a little physical

By Joe Guszkowski on Apr. 23, 2024

Once reserved for the internet only, virtual brands are making their way onto in-restaurant menus and even their own brick-and-mortars, and seeing good results.

Operations

Flynn Group and Jet's Pizza to add drone delivery from select units

By Lisa Jennings on Apr. 19, 2024

Locations of Flynn's Panera Bread units in Seattle, and some Jet's restaurants in Detroit plan to offer drone delivery using the Zipline system.

Technology

Senators question DoorDash and Uber Eats over 'hidden fees' for consumers

By Joe Guszkowski on Apr. 18, 2024

Letters from three Democrats including Elizabeth Warren accused the delivery apps of price-gouging and asked for more information about how the fees are used.

Technology

IHOP adds more virtual brands from Virtual Dining Concepts

By Joe Guszkowski on Apr. 17, 2024

The family-dining chain is putting NASCAR- and MLB-themed delivery brands in hundreds of locations for the first time and expanding Pardon My Cheesesteak.

Emerging Brands

Buffalo Wild Wings has big plans for small-scale spinoff BWW Go

By Joe Guszkowski on Apr. 11, 2024

The full-service chicken wing chain this week opened its 100th Go location and has franchisee commitments to open nearly 600 more of the takeout-focused restaurants.

Technology

California bill would force delivery apps to disclose what restaurants pay

By Joe Guszkowski on Apr. 08, 2024

Customers would be able to see the commissions that DoorDash, Uber Eats and Grubhub charge to restaurants. Opponents say it would also expose that data to competitors.

Technology

Restaurants say they're bearing the brunt of delivery chargebacks

By Joe Guszkowski on Apr. 05, 2024

Operators complain of frequent fraud and a cumbersome process for getting their money back from delivery providers. “They make nothing simple for you.”

Technology

ASAP delivery service files for Chapter 7 bankruptcy

By Joe Guszkowski on Apr. 03, 2024

The small company formerly known as Waitr ended its operations Tuesday. It had been struggling to compete with larger delivery players for years.

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