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delivery

Technology

FTC proposes a crackdown on third-party delivery charges

 By Joe Guszkowski on Apr. 17, 2026

The consumer watchdog is concerned that price markups and hidden fees on apps like DoorDash and Uber Eats are misleading customers.

Operations

How Enterprise Brands are Building a Digital Ordering Strategy that works on Every Channel

 Sponsored content from our partner DoorDash on Apr. 14, 2026

Checkers & Rally's and Capriotti's offer two strong examples of how this strategy can unlock meaningful, measurable growth quickly.

Financing

Third-party delivery is hurting restaurant economics

By Jonathan Maze on Apr. 13, 2026

The Bottom Line: The services are growing dominant, giving them considerable power in negotiations. And traffic-hungry brands have little choice but to do the deals. But they create enormous problems.

Technology

In search of the perfect delivery, some restaurants look to the skies

By Joe Guszkowski on Apr. 10, 2026

Chains like Dave’s Hot Chicken and Chipotle see major potential in drone delivery. The service still has a long way to go, but looser regulations could soon open the floodgates.

Technology

Food delivery turns the K-shaped economy on its head

By Joe Guszkowski on Apr. 06, 2026

Tech Check: Data shows that lower-income consumers are ordering the most delivery, even as they pull back from restaurants overall. Here’s why that might be, and what it means for operators.

Technology

California city presses pause on food delivery robots

By Joe Guszkowski on Apr. 03, 2026

Glendale officials passed a moratorium on the sidewalk rovers until they can learn more about who is operating them and how they’re impacting the community.

Technology

DoorDash invests in EV startup with plans to automate more deliveries

By Joe Guszkowski on Mar. 31, 2026

The company is partnering with Also, a maker of electric bikes, to develop autonomous delivery technology over the next several years.

Technology

Wonder launches an Indian concept

By Joe Guszkowski on Mar. 27, 2026

The chain is testing Dabba in four locations with plans to expand it systemwide. It would be one of the few U.S. restaurants to offer Indian food on a large scale.

Workforce

Food delivery drivers feel the pinch of high gas prices

By Joe Guszkowski on Mar. 26, 2026

Couriers for apps like DoorDash and Uber Eats may become more selective or take a break from driving entirely, though restaurants shouldn’t notice a difference in the short-term.

Technology

Domino's upgrades Pizza Tracker with more play-by-play

By Joe Guszkowski on Mar. 24, 2026

The pizza chain’s online customers will be able to see more details about their order and get more accurate order-ready times as they wait for their pizza.

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