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delivery

Operations

How IHOP came up with its virtual brands

 By Joe Guszkowski on Apr. 15, 2022

Unlike sister concept Applebee's, the pancake chain looked outside the organization for help developing Thrilled Cheese and Super Mega Dilla.

Technology

Nextbite lays off 'less than 10%' of staff amid strategy change

 By Joe Guszkowski on Apr. 07, 2022

The virtual brand company cited "rapidly evolving industry changes" for the layoffs, but did not go into detail.

Technology

Restaurants are losing the battle against third-party delivery apps

By Joe Guszkowski on Apr. 06, 2022

Tech Check: Despite operators’ efforts, the apps are proving to be a tough habit for customers to break.

Financing

Soaring inflation and a return to normal could take a bite out of delivery

By Jonathan Maze on Apr. 05, 2022

The Bottom Line: Costly third-party delivery orders could drop as higher prices hurt consumers’ pocketbooks. But could this be a sign of tightening consumer spending?

Technology

U.S. Chamber of Commerce backs delivery companies in fight over NYC fee caps

By Joe Guszkowski on Apr. 05, 2022

The big lobbying group argued the caps will ultimately hurt the restaurants they’re designed to help.

Food

Test of virtual brands reveals both promise and problems

By Joe Guszkowski on Mar. 31, 2022

As the popularity of delivery-only concepts continues to grow, RB editors tried four of them to see if they live up to the hype.

Operations

Off-premise strategies demand proven ingredients

Sponsored content from our partner Tyson Foodservice on Mar. 30, 2022

Restaurant takeout and delivery services, a critical part of restaurant survival during the past two years of the pandemic are expected to remain important elements of the foodservice landscape going ...

Food

5 ways All Day Kitchens blends culinary and tech to enrich the delivery experience

By Patricia Cobe on Mar. 29, 2022

Chef Molly McGrath, head of the culinary and operations team, describes how to curate the menu and optimize food for last-mile delivery.

Technology

Tech roundup: How Gopuff’s partnership with BurgerFi will work

By Joe Guszkowski on Mar. 28, 2022

The unique setup gives the delivery service one more thing to offer customers. Also, drive-thru tech heats up, a robotic burger restaurant fires up the grill and more.

Financing

McDonald’s inks a long-term delivery deal with JET

By Jonathan Maze on Mar. 22, 2022

It’s the latest in a series of renegotiated contracts with major global delivery companies as the burger chain works to solidify the service.

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