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delivery

Operations

How IHOP came up with its virtual brands

Unlike sister concept Applebee's, the pancake chain looked outside the organization for help developing Thrilled Cheese and Super Mega Dilla.

Technology

Nextbite lays off 'less than 10%' of staff amid strategy change

The virtual brand company cited "rapidly evolving industry changes" for the layoffs, but did not go into detail.

Tech Check: Despite operators’ efforts, the apps are proving to be a tough habit for customers to break.

The Bottom Line: Costly third-party delivery orders could drop as higher prices hurt consumers’ pocketbooks. But could this be a sign of tightening consumer spending?

The big lobbying group argued the caps will ultimately hurt the restaurants they’re designed to help.

As the popularity of delivery-only concepts continues to grow, RB editors tried four of them to see if they live up to the hype.

Restaurant takeout and delivery services, a critical part of restaurant survival during the past two years of the pandemic are expected to remain important elements of the foodservice landscape going ...

Chef Molly McGrath, head of the culinary and operations team, describes how to curate the menu and optimize food for last-mile delivery.

The unique setup gives the delivery service one more thing to offer customers. Also, drive-thru tech heats up, a robotic burger restaurant fires up the grill and more.

It’s the latest in a series of renegotiated contracts with major global delivery companies as the burger chain works to solidify the service.

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