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delivery

Technology

New service aims to help restaurants get better third-party delivery rates

 By Joe Guszkowski on Apr. 23, 2025

As delivery contracts have grown more complex over the years, navigating them has become a business in and of itself for delivery specialist Figure 8.

Technology

FTC sues Uber over subscription sign-up, cancellation tactics

 By Joe Guszkowski on Apr. 22, 2025

The agency claimed that Uber tricks customers into enrolling in its Uber One subscription service and then puts up barriers when they try to cancel. Uber denied the allegations.

Technology

The restaurant disruptors that weren't

By Joe Guszkowski on Apr. 21, 2025

Tech Check: Ghost kitchens, Zume Pizza, Amazon Restaurants: They were supposed to transform the industry, but didn't quite catch on. Here's why.

Operations

Consumers dining off premises want speed, value and better packaging

By Lisa Jennings on Apr. 17, 2025

The National Restaurant Association's 2025 Off-Premises Restaurant Trends report predicts growth in curbside service and designated takeout counters.

Technology

Lunchbox introduces free order aggregation

By Jonathan Maze on Apr. 14, 2025

In response to the challenges facing the restaurant industry, the technology company unveiled a free order aggregation service, streamlining orders from third-party platforms directly to restaurants’ point-of-sale systems.

Technology

First-party ordering gains some momentum

By Joe Guszkowski on Apr. 07, 2025

Tech Check: Restaurants have tried for years to get consumers to order direct. Those efforts may finally be paying off.

Technology

Grubhub is reviving Seamless in NYC

By Joe Guszkowski on Apr. 02, 2025

New York-based Seamless was acquired by Grubhub and later put on the back burner. But the delivery brand is getting a new life after Grubhub found that New Yorkers prefer it.

Technology

Domino's will soon start offering its pizzas on DoorDash

By Jonathan Maze on Apr. 02, 2025

The fast-food pizza chain, long a holdout on third-party delivery, will launch with the country’s biggest aggregator in May. But it will use its own drivers.

Technology

Maybe restaurant delivery isn't meant to be affordable

By Joe Guszkowski on Mar. 31, 2025

Tech Check: Delivery is expensive for a reason, and lowering the cost will require major changes to the restaurant ecosystem. Is it worth it?

Food

Why Piada Italian Street Food developed its newest item to fit a to-go bag

By Patricia Cobe on Mar. 26, 2025

Behind the Menu: The fast casual’s signature Piada Sticks didn’t travel well, but they inspired the idea for the more compact Piada Pockets, available now in three flavors.

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