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Technology

District of Columbia sues Grubhub, alleging deceptive practices

The city argues that the delivery provider is misleading customers by hiding fees and obscuring its relationships with certain restaurants. The company said the suit is “frivolous.”

Technology

Restaurants' delivery premiums could start scaring off customers

Limited-service chains are charging an average of 20% more for third-party delivery, according to a new report from Credit Suisse, which said consumers might be nearing a breaking point.

The fast casual launched the office building drop-off program in 2018 and was up to 1,000 Outposts before the pandemic hit.

Uber Eats is adding a surcharge for customers, Grubhub is raising drivers' pay and DoorDash is offering cash back on gas. The moves are a bid to maintain driver supply.

Staffing challenges have slowed the chain’s comeback from COVID. But these underlying trends have the brand feeling good about the future.

Tech Check: The higher costs could threaten driver supply and make the service even more expensive for customers.

A franchisee of Lime Fresh Mexican Grill accused the tech giant of fielding digital orders for the brand without its permission.

Restaurants are hiking prices on delivery apps by up to 25%. Also, Wow Bao launches a plant-based chicken concept, and a fully automated ghost kitchen is born.

The sandwich chain is one of only a few brands whose delivered food is rated higher by customers than what's served on premise.

Two-thirds of Americans play video games. Chains like Chipotle and Wingstop are starting to cater directly to them, opening another front for restaurant marketing.

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