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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 125
Operations

Starbucks to install needle-disposal bins in select units

The move follows employee concerns about needle sticks after rising reports of drug use in the coffee chain’s bathrooms.

Emerging Brands

Blue C Sushi abruptly closes all units

The 15-year-old conveyor belt sushi chain cited “unexpected financial and other circumstances” that prompted it to shutter its seven stores.

Leadership

Luby’s and activist investor spar in proxy fight

With a shareholders’ meeting looming, Luby’s says it’s in the midst of turning its troubled casual-dining company around.

Financing

Kona Grill faces threat of stock market delisting

The embattled Asian-fusion chain needs to bring up its market value to keep its place on Nasdaq.

Financing

Reports: P.F. Chang’s in talks to be acquired for $700M

The casual-dining chain, which began exploring a sale in July, has been owned by Centerbridge Partners since 2012.

Operations

Starbucks reverses course on planned expansion of upscale Reserve and Roastery brands

The concepts, championed by former Chairman Howard Schultz to boost traffic, will no longer be the targets of massive growth.

Operations

Fast casuals pivot to hybrid models

Several restaurant concepts are ditching the service style, saying their elevated food deserves a different kind of hospitality to match.

Emerging Brands

What are the restaurant concepts to watch in 2019?

Here are five movers and shakers to keep an eye on this year.

Marketing

6 issues keeping restaurant marketers up at night in 2019

From social media to maximizing loyalty and more, here's what's top of mind for marketing execs in the new year.

Special Reports

Chains losing favor with consumers

Data shows which brands saw a drop-off in guest satisfaction ratings.

Special Reports

Chains winning favor with consumers

Data reveals which brands are tops in guest satisfaction.

Leadership

Activist investor sends holiday message to Luby’s

The “Carol for Luby’s Shareholders” stokes the brewing proxy fight over the embattled chain.

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