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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 124
Operations

After 50 years, Gold Star Chili pivots to burgers

A $25 million rebrand and remodel is aimed to position the chain for growth outside its regional roots.

Operations

Ramen chain Furious Spoon noodles its way to full service

The concept seeks to expand its menu and get more face time with diners by shifting service styles.

Consumer Trends

Which restaurant brands are the most admired?

A new Forbes ranking, plus Technomic consumer data, reveal which companies have the best reputation.

Operations

Starbucks to add 6 new U.S. delivery markets

The coffee giant is looking for a traffic rebound through its partnership with Uber Eats.

Leadership

Caribou Coffee promotes its president to CEO

John Butcher takes on dual roles at the 420-unit coffee chain

Leadership

Luby’s tries to stave off activist with board shake-up

Facing a proxy fight, the struggling casual-dining chain is adding two new board members and modifying its governance rules.

Operations

Jose Andres opens pop-up kitchen to feed furloughed government workers

Andres is one of many restaurant operators offering free food and deals to those affected by the federal shutdown.

Operations

Kona Grill tries to stem an ‘erosion of core values’

The Asian-fusion chain’s newly reappointed CEO and founder hopes his turnaround plan will reverse plummeting sales.

Operations

Denny’s reports modest same-store sales growth for Q4

The family-dining brand, which is in the midst of refranchising, saw a 1.4% comps increase, per a preliminary earnings report.

Operations

International Starbucks now outnumber U.S. units

With an aggressive push into China, the coffee giant officially operates more stores internationally than it does in the States.

Financing

Bojangles’ shareholders OK acquisition

The deal, which takes the chicken and biscuit chain private, is expected to be finalized in the coming months.

Leadership

City Barbeque names Mike Muldoon president and COO

Muldoon is a 25-year industry veteran.

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