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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 122
Operations

AAA adds 3 indies to its Five Diamond list

Just 67 North American restaurants currently hold the travel service’s top dining honor.

Operations

Denny’s on pace with refranchising plans

The casual-dining chain is transitioning to a “low-risk business model,” executives said.

Leadership

Restaurant Business nominated for 7 Jesse H. Neal Awards

The awards honor the best content and design in business-to-business media.

Leadership

A 1st for Shake Shack: A CMO

The fast-casual chain hired marketer Jay Livingston away from the BarkBox subscription service.

Leadership

Punch Bowl Social shakes up its C-suite

The eatertainment concept appointed industry veterans as COO and CFO as it readies for fast-paced growth.

Marketing

Court settles In-N-Out’s beef with Smashburger

A judge found Smashburger’s marketing of the amount of beef in its Triple Double burger to be “literally false.”

Leadership

Starbucks COO elected to Amazon’s board

Rosalind Brewer becomes the online retailer’s second African-American woman board member.

Operations

Panera’s pay-what-you-can experiment ends

The soup and sandwich chain plans to close its last Panera Cares store, saying it “is no longer viable.”

Leadership

What’s the hardest thing Howard Schultz has ever done?

The former Starbucks CEO, who recently announced a possible White House bid, says that decision has been the toughest—not his years spent building the coffee giant.

Operations

Del Frisco’s reaches agreement with activist investor

The deal ends the restaurant company’s “poison pill” plan as it continues to explore strategic options.

Leadership

Wetzel’s Pretzels promotes its president to CEO

Jennifer Schuler plans to work to grow the quick-service chain.

Leadership

Primanti Bros. hires its 1st CMO

Adam Golomb, previously of the Giant Eagle grocery chain, will lead the casual-dining chain’s marketing strategy.

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