Operations

Starbucks to add 6 new U.S. delivery markets

The coffee giant is looking for a traffic rebound through its partnership with Uber Eats.
Photograph: Shutterstock

Starbucks Tuesday released more details about the planned expansion of its delivery program, a move the coffee giant first announced last month.

After a test at more than 100 stores in Miami last year, Starbucks Delivers will expand to six new markets by this spring, the company said.

Delivery begins Tuesday in San Francisco, with expansion to select stores in Boston, Chicago, Los Angeles, New York and Washington, D.C., in coming weeks. All deliveries will be carried out by Uber Eats and orders will go through the third-party delivery service’s app.

The delivery program is also spreading to London, which will be the first European city to see Starbucks delivery when it begins there later this month. In China, Starbucks delivery is available at 2,000 stores in 30 cities. In all, delivery is available in 11 of the company’s global markets.

U.S. consumers will pay a flat fee of $2.49 per order, and there is no minimum.

Starbucks says all orders will arrive within 30 minutes.

The company developed off-premise packaging, including a tray for beverage delivery and tamper-evident sealed bags for Uber Eats couriers, according to a Starbucks spokeswoman.  

The Seattle-based coffee company, which has about 8,000 company-owned locations in the U.S., has struggled with traffic over the past year.

“We know we have untapped customer demand for Starbucks Delivers in the U.S.,” Roz Brewer, Starbucks group president and chief operating officer, said in a statement.

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