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Biography

Jackson Lewis

Editor

 Contact Jackson

Jackson Lewis is the technology and services editor for CSP. Jackson joined data research firm Technomic in 2016 as an analyst for the convenience and grocery sectors. He moved to write exclusively for CSP in early 2017 during Winsight Media’s acquisition of Technomic. Since then, Jackson has focused his reporting on sources of disruption for convenience retail. He was among the first in the industry to visit Amazon’s smart corner shop, Amazon Go, and serves as a speaker at c-store industry events. Email him at jlewis@winsightmedia.com.

Articles by
Jackson Lewis

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Technology

A firsthand look inside Amazon Go

We kick the tires of Amazon's new vehicle for stealing your lunch.

Operations

Sheetz combats in-store heroin use

The c-store and restaurant chain is testing a way of discouraging abusers from shooting up in its bathrooms.

Emerging tech systems could help create frictionless service for consumers and allow operators to get to know their customers better. Here's how.

With the growing number of options available—and the pressure to add delivery mounting—preparation for a delivery partnership is key. That means asking questions.

Consumer preferences are changing when it comes to in-restaurant tech and online services.

Strategies to answer social media harassment.

As consumers try to meet their healthier eating pledges, some operators are bucking the trend and offering indulgent fare.

Customers rated these five limited-service brands as being the best in integrating tech.

Gift card sales are expected to climb this year. A new channel getting restaurants' attention is social media, where social gifting—sending someone a credit for a coffee or other gift via social media—is still a new phenomenon. Is it right for restaurants?

See which brands excel at making diners think with their stomachs, according to Technomic's Consumer Brand Metrics.

With consumers prowling stores and the internet for gift ideas, some restaurants are ready with suggestions that could also make their holidays a little happier.

The QSR drive-thrus introduce new build options for franchisees.

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