Kelsey Squire

Editor-in-Chief, FoodService Director

Articles by
Kelsey Squire

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Pizza Hut gets into bot ordering

Customers will be able to place orders with the chain via Twitter and Facebook Messenger starting this fall.

Jamba Juice debuts concept location

Jamba Juice has opened a concept unit in Pasadena, Calif., that will serve as a testing ground for new products.

The chain has charged former LYFE Kitchen marketing chief Stephanie Hoppe with bolstering growth.

A new list of spots we’re watching includes rising ventures from chefs Art Smith and Gray Kunz, and a cafe where Tony the Tiger could easily become a regular.

As many brands seek to specialize, Protein Bar is using an offshoot concept to broaden its scope.

Units of the chain will serve biscuit and McMuffin sandwiches all day, as well as McGriddles.

The appointee replaces Carin Stutz, who recently left the fast casual for the C-suite at Red Robin.

If the chain doesn’t make good on the guarantee, a customer’s meal is free.

In the second recovery move it’s detailed this week, the chain is debuting the protein option at certain locations—with plans for more.

Malware may have snatched data from payment cards used at the chain between January and June.

Menu specialization and new competition streams, among other factors, will transform restaurants over the next decade, Technomic says.

To boost growth, the fast-casual pizza brand is gobbling up one of its largest competitors.

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