Lisa Jennings
Executive Editor
Articles by
Lisa Jennings
Page 2Workforce
The understaffing of restaurants is costly, and likely to get worse
A new report by the National Restaurant Association details how lack of staff is not just an inconvenience. It can materially impact growth, service and sales.
Operations
Dog Haus sees a disconnect in traditional franchising. Here's its plan to fix it
The fast-casual chain unveiled a unique new franchising model that seeks to better align franchisors and franchisees. And there's more to come.