Lisa Jennings

Executive Editor

Articles by
Lisa Jennings

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Operations

Takeaways from Day 2 of the Restaurant Leadership Conference

In-store cameras are coming; when good marketing is a bad thing; is data really necessary; and more insights from RLC.

Workforce

How to nurture a restaurant culture that crosses generations

The leaders of Pepper Lunch, White Castle, Donatos Pizza and Hawaiian Bros. Island Grill share their tips for building companies where workers want to stay and grow.

Why accuracy is vital in the restaurant business; an early look at some new restaurant menu launches and why weak traffic may be more normal than you think.

It was more collegial executive exchange than smack down, but the leaders of the drive-thru coffee concept and fast-casual Italian beef concept shared notes on growth, menu innovation and digital tech at the Restaurant Leadership Conference in Phoenix.

Working Lunch: This week's political podcast dives into how Make America Health Again policies are being embraced at the state level, and how the restaurant industry could be impacted nationwide.

The fast-casual chicken chain was celebrated at the opening night of the annual industry event, hosted by Restaurant Business, Nation's Restaurant News and parent company Informa, in Phoenix. The RLC conference runs through Wednesday.

Investors across the food-and-games segment have raised $34 million to create the new Poolhouse. It will open first in the U.K. and is scheduled to debut in the U.S. next year.

Five locations in the Chicago area will offer the limited-time pilot, starting April 15. Company officials say the test is a response to longtime demand.

The fast casual's first national marketing effort since its menu overhaul last year puts the spotlight on the everyday moods and occasions that drive customer visits.

The Utah-based multi-brand group operates 450 Little Caesars in the U.S. and Mexico, along with Jamba, Wingstop, Dunkin and more.

The fast-casual salad chain is still franchising. But founder Steele Smiley wanted to regain brand consistency and operational control.

South Korean flavors have been trending for years. This fast-casual concept brings from-scratch authenticity and private-equity backing to the race in an attempt to create a nation of "Seoulmates."

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