Lisa Jennings

Executive Editor

Articles by
Lisa Jennings

Page 43

Guest satisfaction high at Portillo’s despite menu price hikes

President and CEO Michael Osanloo said its pricing strategy of lagging behind competitors is working.


Office workers are coming back to urban Shake Shacks but staffing challenges are hurting units in the suburbs

Despite wage increases and tipping that has increased starting pay to about $20 per hour, the chain is struggling to staff up.

Former Whiskey Cake Kitchen & Bar president and COO will lead new growth for Detroit-style pizzeria.

The technology is still evolving and consumer interest may vary, but CEO Geoff Alexander wants to put the mostly virtual fast-casual brand on the meta map.

This dining centerpiece of the newly renovated David Geffen Hall at Lincoln Center Plaza is designed to evoke the city’s Hip Hop and art scenes.

The complaint is one of 14 open cases filed in 2022 before the NLRB citing efforts to thwart union activity. So far one Chipotle in Michigan has voted to unionize. Will Kansas be next?

This $20 million fund is designed to help grow female- and minority-owned independent concepts.

It’s a conversation that came up during the Great Recession, said Chipotle CFO Jack Hartung.

This unit in Washington, D.C., has no dine-in seating and no front makeline.

Restaurants are adding surcharges and ingredient replacements as the price of romaine lettuce triples. But the salad days are not over. There is hope of relief ahead.

Domestic same-store sales were up 6.9%, mostly on increased transactions, and the fast-casual chain sees room for growth with new sandwiches and expansion of delivery.

But higher-income diners remain undeterred by price increases and third-quarter results remain strong.

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