Lisa Jennings
Executive Editor
Articles by
Lisa Jennings
Page 45Operations
Delivery will be the last luxury to go, says Shake Shack CEO
Even as wallets continue to get pinched, Randy Garutti expects consumers to carry on with their expensive delivery-meal-on-the-couch habits.
Operations
Gift card season brings merch and holiday hopes of discounts
McDonald’s and Chipotle add the thrill of mystery to their promotions.