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Peter Romeo

Editor at Large

Articles by
Peter Romeo

Page 29
Operations

GM gets prison time for scamming his restaurants' loyalty program

Mancino's 30-year employee ran the con for 4 years, embezzling $100,000 before being found out.

Workforce

This time ROC has a valid point

Reality Check: The much-hated labor group deserves credit for what it did this week. Wow, I actually did type that.

Workforce

Ready for the new requirements for managing pregnant workers?

Take our spot quiz to find out how well you understand obligations that are technically already law.

Operations

Beyond the lawsuits are clear signs of virtual concepts having crested

Reality Check: But there's an asterisk. The delivery-only brands have found their happy place in family dining.

Operations

A c-store foodservice trailblazer shuts one of its restaurant-like venues

Sheetz closed the college-adjacent unit, which differed from most of the chain's stores by forgoing gas pumps.

Marketing

'Ain't that a dilly!': How Dairy Queen became a small-town favorite

Restaurant Rewind: Some of the biggest chains in the restaurant business are targeting small burgs as their next avenues of growth. That strategy is far from new for the pioneer of the soft-serve market.

Workforce

This summer's exceptional heat is creating more challenges for restaurant employers

Some employees don't want to work in an inferno, while others are having shifts cut because customers don't want to brave hellish temperatures.

Consumer Trends

How the heatwave influenced guests' orders, and chef's attire

Beverage preferences were particularly affected, according to a sampling of fine-dining operations.

Leadership

Union Square Hospitality names Zach Koff president of Daily Provisions

The former Shake Shack COO will oversee stepped up expansion of the restaurant/retail hybrid.

Operations

Shake Shack isn't sorry to see delivery drop, especially with kiosks proving a boon

Steering more customers toward self-ordering will be a major strategic objective through 2024, executives say. The chain will also strive to cut its development and construction costs by 10%.

Food

Denny's adjusts the playbook for its main business while readying Keke's for expansion

Both of the company's concepts will focus on their menus, one to stress value, the other to underscore on-site prep.

Operations

First Watch's management trades high-fives over a drop in third-party deliveries

The drop-off pushed traffic into negative territory, but executives say a simultaneous rise in on-site business is better for the concept.

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