Peter Romeo

Editor at Large

Articles by
Peter Romeo

Page 371

The week’s 5 head-spinning moments: Sanity loses

A surreal labor ruling and other insane moments in the industry this week.

The week’s 5 head-spinning moments: Restaurants fight back

Operators decided this week that enough was enough. Fisticuffs erupted.

If there were any lingering doubts that technology is pushing beyond the IT department to reshape every discipline represented in a corporate headquarters, they were laid to rest at FSTec, once an industry conference for restaurant CIOs. At this year’s event, you were as likely to hear a question posed by a marketing, HR or ops specialist as you were to catch two tech heads speaking in their tribe’s peculiar code.

Digital advances are coming with some lingual ones as well. Here’s how the restaurant industry glossary is being rewritten to reflect advances on the tech front.

Sometimes the hottest emerging restaurant trends feel very much like ones the industry has known before. This week is a case in point.

Here’s a speed reader’s guide to the point and counterpoint over who has the better turnaround plan for Olive Garden.

Recent articles online and in print have drawn considerable feedback from readers. We share some of it here in hopes of sustaining a dialogue.

We apologize in advance if this issue raises your dry-cleaning bill. The risk of spitting out coffee is definitely at Wet-Nap Four, and not because of surprises plumbed from the gee-wiz file.

Who said established restaurant brands can’t be daring tradition breakers? Olive Garden, Burger King, Starbucks, Krispy Kreme and Chipotle took risks that made us do a double-take this week.

Here’s a rundown of the ways McDonald’s is trying to snap its sales slump.

Comparable sales for U.S. stores slid 2.8 percent for the industry leader’s worst performance in a decade.

Truett Cathy, who died Monday at age 93, is being remembered as a billionaire conservative whose life work, the Chick-fil-A quick-service chain, has served up as much controversy as it has chicken sandwiches. That doesn’t jibe with the man I remember from a long lunch a decade ago.

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