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Pappasito's Cantina

Operations

Pappas Restaurants closes 5 locations

The stores represent 10% of the family’s holdings in its hometown of Houston.

Workforce

COVID-19 gives rise to new restaurant jobs

Chains are establishing new roles and responsibilities as dining rooms reopen.

Get Top 500 data: sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more.

Limited-time offers that stand out from the crowd can appeal to consumers.

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

The Pappas Restaurants’ brand is known for its lively atmosphere

The Mexican category overall saw sales increase by 0.9% to $18 billion and units by 4.1%, to 12,656.

When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.

A Pappas family chain serving authentic Tex-Mex cuisine in a fiesta-like atmosphere

A new analysis also shows what differentiates a good user-generated review from a negative one.