Self-service kiosks can make ordering and payment easy for busy limited-service customers, and they may still benefit from a novelty factor in some markets. Not to mention that kiosks can ease labor demands for operators. But the majority of consumers are at least somewhat skeptical—they want the convenience, but don’t necessarily want to help solve for minimum-wage pressures.
A single company in Edmonton has applied to register trademarks for numerous names of U.S. brands, highlighting concerns of "trademark squatting." Here's what brands should do to protect themselves.
Tech Check: The average price of having McDonald’s delivered is nearly 100% more than getting it at the restaurant, a new study finds. Consumers' apparent willingness to pay for it says a lot about modern dining habits.
