Even industry stalwarts have had to shift their practices to grow their businesses. Here’s how some of the top 100 independent operators are improving sales and traffic.
“This year we are building and maintaining relationships with the Nashville Convention & Visitors Center and local hotels.” —The Southern Steak & Oyster
A Deeper Dive: Brian Britton, CEO of the ice cream and chocolate chain, joins the podcast to talk about how a brand adapts to being owned by a private-equity firm.
The Bottom Line: Despite concerns about industry traffic, consumers are spending more on restaurants than they ever have as a percentage of spending. But the industry is less profitable.