economy

Editors' Picks: Top Developments of 2013

Looking back over the year, our editors chose these trends and developments as the most arresting of 2013.

Marketing

Restaurants use Twitter to drive post-holiday spending

When it snows, it, well, snows. Coming off a less-than-robust holiday season, restaurants in much of the country are battling heavy snowfall and bitter-cold temperatures, which keep could consumers at home. But that’s not a given.

The CEO of the company that operates Outback Steakhouse, Carrabba's, Bonefish Grill and Fleming's will offer her perspective on key economic, government and consumer issues during a special session aimed specifically at senior restaurant executives.

It’s all about talking to the consumer. Here’s how to conduct the conversation.

For this in-demand set, one size does not fit all.

Getting a better handle on the consumer could require a change in your vocabulary. Repeat after me …

Advertising characters such as Ronald McDonald that people have been familiar with since childhood continue to affect food decisions once they become adults.

It’s rare to hear of dog owners rising up in protest when an business posts a “No dogs” sign on the door. But when the sign says “No guns,” restaurateurs are finding themselves under fire.

There’s no denying that it has been a bone-chilling winter. With fuel costs rising as the temperature plummets, restaurants are seeing spikes in utility costs. See some tips on managing your heating and energy spending to reduce the weather damage to your bottom line.

According to the National Retail Federation’s 2014 Valentine’s Day spending survey, consumers will shell out $3.5 billion going out to celebrate.

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