GM 2023


5 ways to set up restaurant staff for success

Restaurant Business’ GMs of the Year shared how they cultivate a strong team culture during a session at the National Restaurant Association Show.


His title reads 'GM,' but O'Charley's Dwaine Stoneroad acts like he owns the place

That’s just fine with the bosses of this GM of the Year winner. They laud the longtime chief’s innovation and refusal to be an also-ran.

Workers at Endiro Coffee call the GM of the Year "Mom" and she's okay with that. It's more than a job, she says. It's a place she feels is home.

The Restaurant Business GM of the Year strives to exceed operational standards and create a positive, supportive environment, both inside the restaurant and out.

General managers from Noodles & Co., O’Charley’s and Endiro Coffee were selected as the top GMs in RB’s inaugural award.

More than ever before, restaurant operators are focusing on recruiting, retaining and developing talent for this key position, which many say is the heart of any successful operation.

This is the restaurant industry’s opportunity to celebrate the general managers who play a key role in operations.