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high-tech

Technology

Curbside service shifts into the fast lane

Delivery was supposed to be the big gainer of the pandemic. But operators have discovered that an old service coupled with new technology is what they’re seeing as a greater sales opportunity.

Operations

Restaurants tap low- and high-tech solutions to smooth operations during the pandemic

Operators share the innovations that are getting them through these challenging times.

It's too early to tell whether robot servers will translate into cost savings, but a few operators are embracing their automated employees.

Consumer preferences are changing when it comes to in-restaurant tech and online services.

A powerful chain is poking a toe into breakfast, a new restaurant job is taking shape, a wave of restaurant IPOs appear to be on the horizon, and not every brand sees magic in order-ahead apps.

Here are three ways to help employees lock down cracks in security protocols.

Billed as the "Biggest Opening of 2016" when it launched in December, SingleThread is a fine-dining concept dedicated to the details, from an in-depth surveillance system to condensationless water cups.

McDonald's revealed last week that the benefits of delivery and new technology run deeper than its financial results suggest. Here's a look at some of the results that hold deep implication—for the industry, and for any concept looking to take the same path.