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McDonald’s CEO Chris Kempczinski on why the company is changing ownership standards

 By Jonathan Maze on Jul. 27, 2022

He said now is the time to take this step, given the high demand for the chain’s restaurants, and suggested that only lower-performing franchisees should be concerned about the changes.

Financing

Taco Bell’s COO on its ‘Defy’ drive-thru prototype and the Mexican Pizza

 By Jonathan Maze on Jul. 27, 2022

A Deeper Dive: Mike Grams joins the restaurant podcast to discuss how its four-lane drive-thru plays into its development strategy and a wide range of other topics.

Financing

The pandemic is over, at least according to McDonald’s customers

By Jonathan Maze on Jul. 26, 2022

The fast-food burger giant saw more normalized use last quarter, as customers make smaller orders and go through the drive-thru less often. Chipotle Mexican Grill is seeing similar trends.

Financing

McDonald’s CEO Chris Kempczinski: Technology is no ‘silver bullet’ for labor

By Jonathan Maze on Jul. 26, 2022

The burger chain’s executive once again dismissed the prospect of robots and other automation for solving the industry’s labor woes, saying the economics “don’t pencil out.”

Financing

McDonald’s sales rise, thanks to digital and price increases

By Jonathan Maze on Jul. 26, 2022

Nearly one-third of sales in the fast-food burger chain’s biggest markets came from digital, while profits were hurt by Russia closures and rising costs for food and labor.

Financing

Crumbl takes its trademark defense to social media

By Jonathan Maze on Jul. 22, 2022

The “cookie wars” have heated up this week as the fast-growing franchise published a statement reiterating its complaints about trademark theft by competitors, who themselves have not been silent.

Financing

Domino’s still hopes it can fix delivery without using third parties

By Jonathan Maze on Jul. 21, 2022

The pizza chain’s sales continue to lag, largely because it can’t find enough drivers. But it says “all options will remain on the table” until it can solve the problem.

Food

KFC starts testing Kentucky Fried Chicken Nuggets

By Jonathan Maze on Jul. 18, 2022

The chicken chain, which generated success with its chicken sandwich last year, is serving nuggets made with its Original Recipe in Charlotte.

Financing

McDonald’s franchisees upset with management over changes to ownership rules

By Jonathan Maze on Jul. 18, 2022

A vast majority of operators back a vote of no confidence in CEO Chris Kempczinski over tougher new standards on renewals, according to a survey by an independent franchisee association.

Financing

Inflation may be taking the buzz out of coffee sales

By Jonathan Maze on Jul. 18, 2022

Foot traffic to coffee chains slowed in June, according to Placer.ai, and has fallen below its fast-food restaurants for the first time in a year. Are higher prices to blame?

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