Quick_Service

Technology

McDonald's customers can now skip the app to order delivery

The fast-food giant and DoorDash launched a new online ordering experience enabling customers to order delivery through the company’s website.

Financing

Subway is sending cash to its franchisees

The company, which just named a new CEO, will send millions in rebates to its franchisees to alleviate concerns about cash flow challenges related to a shift in its beverage contract.

The Bottom Line: The doughnut chain is cutting 15% of its support center staff and 1,500 of its so-called DFD Doors as it pivots, again, following the end of its McDonald's partnership.

The burger chain said the key metric rose 10.7% last quarter after the chain started using beef tallow with its fries. It also called Bitcoin a "game changer."

The fast-food chain was surprised by the economic downturn and said that its 100 Days of Summer promotion was too complex, more than offsetting strong sales of its Frosty dessert.

The number of pizzas ordered from the chain increased 6% last quarter, helping drive sales and traffic growth.

The fast-food chain’s same-store sales fell at their highest rate in 15 years as challenges with low-income and Hispanic consumers persist, but the company says it is seeing signs of improvement.

The fast-food chain's corporate locations have generated better sales results than the system as a whole. But the company remains committed to finding the right franchise partners.

The fast-food giant, which says it will “leave no stone unturned” in its bid to boost traffic, is working with its franchisees to find strategies to improve its value perception.

The Bottom Line: Fast-food chains are losing market share as their core customers, low-income diners, cut back and visit less often. If the value war is working, it’s difficult to see how.

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