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2017 Top 500: Full-service chains

applebees chicken shrimp

The decline of full-service chains is palpable. Three of the major casual-dining players—TGI Fridays, Applebee’s and Chili’s—were all down more than 2% in sales. What do these brands have to do to regain some share? Scale back, says Technomic's Darren Tristano. Casual-dining operators should focus on smaller footprints, greater takeout opportunities with dedicated curbside and carryout plans, and reviving the bar. 

Full-service sales growth by segment

  • 1.4%—Top 500 FSR sales growth rate
  • 1.3% casual dining
  • 1.1% family style
  • 4.9% fine dining

Casual dining

2017 Rank

Chain Name

2016 U.S. Sales 

2016 U.S. Units

14Applebee's4,418,6001,857
15Olive Garden3,865,000840
18Buffalo Wild Wings3,785,000*1,187
20Chili's Grill & Bar3,635,000*1,259
28Outback Steakhouse2,514,000755
29Red Lobster2,380,000*677
30Texas Roadhouse2,336,200*499
35The Cheesecake Factory2,078,083194
38LongHorn Steakhouse1,641,000500
40Red Robin Gourmet Burgers and Brews1,476,000*533
42TGI Fridays1,367,000*464
46Ruby Tuesday1,116,700*673
48BJ's Restaurant & Brewhouse993,052189
51P.F. Chang's China Bistro892,033216
53Hooters864,000*338
59California Pizza Kitchen762,500*165
62Cheddar's Scratch Kitchen751,000*165
65Carrabba's Italian Grill707,000244
72Bonefish Grill630,000*210
75Logan's Roadhouse587,000*220

Family style

2017 Rank

Chain Name

2016 U.S. Sales 

2016 U.S. Units

23IHOP3,222,4001,631`
27Denny's2,585,000*1,610
31Cracker Barrel Old Country Store2,323,200640
44Waffle House1,246,900*1,882
49Bob Evans951,200527
70Perkins Restaurant & Bakery635,000*380
106Village Inn361,000*212
122Friendly's309,000*250
146Huddle House245,769370
148Bill Miller Bar-B-Q244,800*73

Fine dining

2017 Rank

Chain Name

2016 U.S. Sales

2016 U.S. Units

69Ruth's Chris Steak House668,000*129
93The Capital Grille413,00056
127Fleming's Prime Steakhouse & Wine Bar285,00068
137Morton's The Steakhouse258,700*64
144Texas de Brazil Churrascaria247,700*64
147Fogo de Chao245,38132
173Mastro's Restaurants201,800*14
202Del Frisco's Double Eagle Steak House166,88512
263The Palm Restaurant115,800*24
276Smith & Wollensky108,000*10

*Technomic estimate; Source: Technomic's Top 500 Chain Restaurant Report

 

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