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Unfilled positions prompted the chain to cut hours, reducing the top and bottom lines.
The newly public chain is generating more sales per location, thanks to more frequent deliveries of doughnuts through its “hub-and-spoke” system.
Comps for both brands were helped by the It's Just Wings virtual concept, but off-premise business slipped overall.
The craved item bolstered sales at Carrols' burger restaurants, but a glut of competition dampened business for its chicken outlets.
Ghost kitchens and drive-thrus continued to be a plus during recent months.
Q2 results show the industry's unexpectedly strong sales rebound is coming across the board.
The fast-casual noodle chain is raising prices 3% starting next week, on top of 2.5% pricing taken earlier this year.
The diner chain saw a 22-point comp sales gap between 24-hour units and stores that couldn't field an overnight staff.
The recent flurry of earnings reports shows a sector enjoying a clear boom. The question is, will it last?
The burger chain, which has underperformed its competitors in recent years, believes speedier remodels, better operations, more digital and balanced marketing can turn it around.
See the full ranking of the Top 100 concepts, which account for more than $1.8 billion in annual revenue, and learn how they are putting hospitality first.
Peter Romeo highlights the moments restaurateurs miss at their own peril
As restaurants begin to reemerge, one year since it all began, Restaurant Business takes stock of the massive changes the virus has brought.