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Checkers has the upper hand in a drive-thru future

Frances Allen, CEO of the drive-thru burger chain, joins this week’s episode of the RB podcast “A Deeper Dive” to talk about the industry’s challenges and the chain’s growth strategies.

This edition of A Deeper Dive is brought to you by Softtek.

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The world has come around to Checkers’ way of doing things.

This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Frances Allen, CEO of Checkers and Rally’s, who talks about the chain’s growth, the industry’s current challenges and her outlook going forward.

Checkers, traditionally a drive-thru-only chain, has thrived since the pandemic as consumers shifted more of their dining toward such service models. That has also given the chain the upper hand as more restaurant chains have started toying with drive-thru-only models.

Allen also talks about the restaurant industry’s challenges with labor and what she thinks operators need to focus on going forward. And she talks about supply chain issues dogging much of the business.

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