Quick_Service

By Jonathan Maze on Oct. 21, 2021

The Midwest burger chain, not known for taking risks, quickly developed its cheese curd topped Curderburger after its prank led to a push for a real one. The result was a social media win and, perhaps, a regular menu offering.

Operations

In-N-Out takes a stand on diner vaccination mandates

By Jonathan Maze on Oct. 20, 2021

The burger chain’s one location in San Francisco was temporarily closed after it refused to check dine-in customers for their vaccination status. It has since reopened for takeout.

Operations

Wendy’s will start using more easily recycled cups

By Jonathan Maze on Oct. 20, 2021

The burger chain said it plans to start serving clear plastic drink cups in early 2022.

Premium

Financing

The pandemic has overhauled attitudes on drive-thrus

By Jonathan Maze on Oct. 20, 2021

With dine-in still a long way from recovering and heavy demand for takeout, the controversies surrounding the lanes have faded away, says RB’s The Bottom Line.

Financing

Checkers has the upper hand in a drive-thru future

By Jonathan Maze on Oct. 20, 2021

Frances Allen, CEO of the drive-thru burger chain, joins this week’s episode of the RB podcast “A Deeper Dive” to talk about the industry’s challenges and the chain’s growth strategies.

Marketing

McDonald’s says it has largely achieved pay equality

By Jonathan Maze on Oct. 19, 2021

The burger giant says it has achieved pay equality for company employees in underrepresented groups. Women are on track to achieve equal pay for equal work next year.

Technology