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Quick_Service

Financing

Lamb Weston paints a tough picture of restaurant demand right now

 By Jonathan Maze on Jul. 25, 2024

The global potato supplier reported weak earnings this week, blaming them in part on weak restaurant demand as quick-service traffic worsened in the spring.

Technology

Bojangles speeds ahead with drive-thru AI

 By Joe Guszkowski on Jul. 24, 2024

The chicken and biscuit chain is expanding its voice bot, Bo-Linda, to hundreds of locations, calling the technology a “home run.”

Consumer Trends

Fast food has lost its reputation as a cheap meal

By Joe Guszkowski on Jul. 22, 2024

Years of price hikes are driving consumers to grocery stores and even full-service restaurants, which are now viewed by some as a better deal.

Marketing

McDonald's will extend its $5 meal deal in most markets

By Jonathan Maze on Jul. 22, 2024

Most of the fast-food giant’s markets have agreed to extend the discounted deal past its one-month limit. But the approval came after a heavy dose of politicking.

Financing

Starbucks is reportedly getting an activist investor

By Jonathan Maze on Jul. 19, 2024

Elliott Investment Management is apparently pushing the Seattle-based coffee shop chain to make changes, according to multiple media reports.

Financing

Fast-food traffic improves but is still falling

By Jonathan Maze on Jul. 16, 2024

Traffic to quick-service restaurants improved in the second quarter, according to Revenue Management Solutions, and operators have slowed their price hikes.

Financing

Consumers may be cutting back, but not on snacks

By Jonathan Maze on Jul. 11, 2024

Sales at MTY Food Group concepts Wetzel’s and Cold Stone are outperforming other chains. But the economic environment is holding back its other brands.

Financing

A founding partner of KFC Japan exits the business after 54 years

By Jonathan Maze on Jul. 11, 2024

The private-equity group Carlyle has taken the Japanese market for the fast-food chicken chain private in an $835 million deal. Mitsubishi Corp., which helped establish the brand there in 1970, is exiting.

Marketing

The restaurant discounts are apparently doing their job

By Jonathan Maze on Jul. 11, 2024

Foot traffic data from Placer.ai suggests that McDonald’s, Chili’s, Starbucks and Buffalo Wild Wings are all getting more customers from their various offers.

Operations

California's new method of setting fast-food wages may be messier than you think

By Peter Romeo on Jul. 03, 2024

Members of the Fast Food Council, the new body empowered to set pay, say the model may need considerable tweaking to realize its promise.

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