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Quick_Service

Operations

Subway franchisees question new melt sandwiches

The brand’s franchise association said it “cannot endorse” the sandwiches given concerns about safety and broken toasters.

Financing

China gives Tim Hortons a warm welcome

The Canadian coffee-and-doughnuts chain already has 200 locations in the country and new investors as it looks to further its global expansion.

The burger chain opened a location in Orlando on Monday. It's the first location in the state since the 1960s, and customers were willing to wait hours after its opening.

After taking a time out during the pandemic, the burger chain has a strategy to increase its morning sales permanently.

Same-store sales rise on a two-year basis as it recovers its “graveyard” business while breakfast remains a challenge.

Franchisees pushed for years to cut items from the menu, says RB’s The Bottom Line. The pandemic forced the issue and sales have been strong since.

The company plans to expand its MyMcDonald’s Rewards program this summer as it works to build frequency.

Same-store sales were up 13.7% over 2019, driven by new menu offerings such as the chicken sandwich as well as digital and delivery.

Steve Piano was named the burger chain’s chief people officer while Carlson Choi is the new chief information officer.

The Restaurant Leader of the Year finalist helped spur a remarkable turnaround at the pizza chain, with some assistance from the pandemic.

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