Quick_Service

Financing

The post-pandemic fast-food business: More beverages, snacks and chicken, less pizza and sandwiches

Fast-casual and quick-service restaurants on the Technomic Top 500 have grown sales by 33% over the past five years. But that growth was not created equally as consumers shifted their spending.

Marketing

Chick-fil-A is apparently jumping into the streaming wars

The chicken sandwich chain is reportedly planning to create its own streaming platform featuring mostly unscripted, family-friendly shows later this year.

The sandwich giant terminated the franchise earlier this month, but says it is working to reopen the stores in Washington and Oregon.

The Bottom Line: The marketing campaign was one of the most successful in restaurant industry history. But that promotion is stuck in consumers’ memory, making its offers more difficult.

The coffee shop chain’s challenges are numerous, from its complexity to its drinks to China. It has activist investors and a vocal chairman emeritus in Howard Schultz. Now it has its second new CEO in two years.

Frost currently leads restaurant development and field operations for the chicken sandwich chain. The company also named a new chief operating officer.

The sandwich giant plans to give digital customers $6.99 Footlong subs starting later this month. The company has seen soft sales in recent months as consumers cut back on dining.

A Deeper Dive: Kerri Harper-Howie, a second-generation McDonald's operator out of California, joins the RB podcast to talk about the ups and downs of operating a franchise.

The fast-food chain, and most of its sister concepts, watched sales soften last quarter as consumers pull back on spending. But Tim Hortons Canada is thriving.

The doughnut chain said it is exploring plans to go nationwide in Walmart stores as it expands its deal with Target and McDonald’s.

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