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Technology

Taco John's is putting AI voicebots in the drive-thru

 By Joe Guszkowski on Jun. 03, 2024

The Mexican fast-food chain plans to bring Presto Voice technology to more restaurants after it improved speed and ticket size at a test location.

Financing

CEO pay soared last year, despite a volatile period for restaurants

 By Jonathan Maze on May 31, 2024

Pay for CEOs at publicly traded restaurants took off last year, but remains lower than average among public companies, even as tenure for the position remains volatile.

Financing

Domino's wants you to know that its food is delicious

By Jonathan Maze on May 31, 2024

The pizza giant believes it has good products. It just needs to do a better job of telling customers about it. The company is also promising a lot more menu innovation.

Financing

This isn't your father's fast-food business

By Jonathan Maze on May 31, 2024

Rather than try to cater to everybody, quick-service restaurant chains are increasingly specializing based on menu and service style. The result is a crop of innovative chains serving drive-thru salads or just chicken fingers.

Financing

McDonald's value perception problem is with its lighter users

By Jonathan Maze on May 30, 2024

The Bottom Line: The fast-food giant took the extraordinary step of publicizing average prices this week. It was speaking to its less-frequent customers, who are a lot less likely to say the chain is a good value.

Financing

McDonald's hits back about its prices

By Jonathan Maze on May 29, 2024

Seeking to combat what it calls "inaccurate" information, the company issued a rare comment featuring the average cost of a Big Mac and other menu items. And no, prices have not doubled since 2019.

Financing

Is fast food now a luxury? Most Americans think so

By Jonathan Maze on May 28, 2024

Nearly 80% of Americans now view fast food as a “luxury” as rising restaurant menu prices force most of them to cut back on dining out.

Technology

CosMc's debuts its mobile app

By Jonathan Maze on May 28, 2024

McDonald’s drive-thru beverage concept, which continues to expand in Dallas and San Antonio, now has its own mobile app.

Financing

Restaurants get dragged into The Misinformation Age

By Jonathan Maze on May 24, 2024

The Bottom Line: Big Mac prices, corporate views on Israel-Palestine and even store closures have been subject to misinformation and outright lies. Blame the presidential election.

Leadership

Wendy's names Abigail Pringle U.S. president

By Jonathan Maze on May 23, 2024

The fast-food burger chain reconfigured its leadership team again, bringing back the U.S. president position 17 months after it was eliminated. E.J. Wunsch was named president of international.

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