How the restaurant of the future will help, or hinder, customer service

A Deeper Dive: Matt Newberg, founder of the food technology media platform Hngry, joins the RB podcast to talk automation and the future of restaurants. Also: comments on profits, EVs and the weather.

What is the future of restaurant automation?

This week’s episode of the Restaurant Business podcast A Deeper Dive features Matt Newberg, the founder of the media platform Hngry.

Hngry is a subscription media platform that examines how technology is reshaping our food system through trends like ghost kitchens, microfulfillment, fungi-based proteins, personalized nutrition and other things.

We talk about the state of technology and automation and how all this technology will influence customer service inside the restaurant.

In addition, I give some thoughts on franchisee profitability, electric vehicle chargers and the weather.

We’re talking technology on A Deeper Dive so please have a listen.

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