Financing

How small restaurant companies should think about marketing

A Deeper Dive: Marketing expert Chip Klose joins the podcast to talk about how small restaurant brands can keep pace with the big guys.

How can a small restaurant operator think about marketing?

This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Chip Klose, the host of the Restaurant Strategy podcast and author of the book The Restaurant Marketing Mindset.

We wanted to talk with Chip about marketing, and why it’s so important for restaurant companies. We initially thought we’d discuss some recent industry marketing trends but we ended up talking entirely about how small brands and operators should think about it.

Klose coaches operators on the topic. And he believes that marketing is vital for operators and that they should get into that mindset even before they open their doors. He discusses the best way for operators to get into that mindset.

We also talk about social media and the best way to leverage that medium to keep pace with large brands. It’s not as simple as just having someone “do social media.” And we talk about where the best marketing takes place. Hint: It’s not far from the restaurant.

It was a fascinating conversation about marketing so check it out.

Subscribe on Apple Podcasts.

Subscribe on Spotify.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Consumer Trends

Can Chipotle get its higher-income diners to stick around?

Retail watch: The fast-casual burrito chain can take some lessons from discount retailers that have also seen an influx of wealthier consumers.

Financing

McDonald's takes a victory lap on value

The Bottom Line: The fast-food giant argued that its value push helped it win over lower-income customers and it expects franchisees to maintain the company’s low-priced reputation.

Food

Sweetfin cooks up new warm bowls

Behind the Menu: The fast-casual poké concept pivoted from an all-raw menu without losing focus on flavor, scratch prep and its California-Asian pedigree.

Trending

More from our partners