Continue to Site >>>

marketing

Consumer Trends

Papa Johns fights an uphill battle as its brand perception lags behind pizza rivals

By Alicia Kelso on Sep. 03, 2026

The pizza chain's index score has improved markedly year-over-year, but significant gaps remain in value and customer satisfaction scores compared to top competitors.

Technology

Let them serve AI slop

 By Joe Guszkowski on Aug. 27, 2026

Tech Check: Restaurants are being lambasted online for using AI to create menus and social media posts. People should cut them some slack.

Marketing

How Long John Silver’s navigated choppy waters to steady the business and lift sales

By Alicia Kelso on Aug. 26, 2026

After years of closures and restructuring, the legacy seafood chain is riding a wave of 16 consecutive quarters of growth fueled by strategic optimization, menu innovation, and an army of passionate fans.

Marketing

Burger King keeps pushing to bring in more families

By Jonathan Maze on Aug. 25, 2026

The fast-food chain’s next menu improvement is with its chicken nuggets. That makes sense for a company working to attract and keep more business from families.

Emerging Brands

Remaking the ice cream truck as a tech-fueled marketing collaborator

By Lisa Jennings on Aug. 25, 2026

In this summer of soft serve, the Scream Truck prepares for franchise growth with an added layer of potential for revenue: brand partnerships.

Consumer Trends

Chicken wing concepts caught a nice tailwind from the World Cup

By Alicia Kelso on Aug. 25, 2026

Independent restaurants in host cities also experienced increased orders and check sizes.

Food

Seasonings emerge as a strong sauce alternative

By Alicia Kelso on Aug. 24, 2026

From McShaker Fries to Diablo Dust, some chains are experimenting with flavors without compromising texture.

Topics

When a chain makes an R&D trip six days before a product launch

By Bret Thorn on Aug. 24, 2026

Food Writer’s Diary: Hat Creek Burger Company flew to Miami to research Cubano sandwiches right before rolling it out as a limited-time offer.

Marketing

Jet’s Pizza has ‘weathered the storm’ by prioritizing quality over discounting

By Alicia Kelso on Aug. 18, 2026

The 48-year-old Detroit-based chain generated double-digit sales growth last year while most of the top 10 pizza players were negative.

Financing

Consumers hit fast-food chains hard for failing on value last quarter

By Jonathan Maze on Aug. 18, 2026

The Bottom Line: Both Wendy’s and McDonald’s suffered from similar afflictions in the second quarter. Both were punished when consumers didn’t like their value changes.

  • Page 1