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marketing

Financing

A deep look at Chili's marketing

 By Jonathan Maze on Apr. 30, 2025

A Deeper Dive: Brinker International CMO George Felix joins the restaurant finance podcast to talk about social media marketing and getting customers interested in casual dining again.

Marketing

Crumbl is sued for $24M over music copyright violations

 By Jonathan Maze on Apr. 28, 2025

Warner Music Group has sued the dessert chain over allegedly unauthorized use of music by artists such as Taylor Swift, Lizzo and Beyoncé in its TikTok posts.

Marketing

Marketing wisdom from the Chili’s CMO who helped turn the chain around

By Heather Lalley on Apr. 24, 2025

Marketing Bites: Chili’s CMO George Felix dishes on the casual-dining chain’s viral cheese pull and why, sometimes, the worst thing a restaurant can have is good marketing.

Leadership

Charlie Morrison to be the new CEO of Jersey Mike's

By Jonathan Maze on Apr. 24, 2025

The former Wingstop chief executive will take over as CEO of the sandwich chain, while founder Peter Cancro will remain chairman. Morrison will be only the second CEO in the company’s history.

Operations

IHOP President Lawrence Kim wants to bring 'new energy' to the pancake chain

By Joe Guszkowski on Apr. 18, 2025

The family-dining restaurant chain is leaning into value, simplifying operations and finding its voice on social media. "We're 66 years young," Kim says.

Technology

The tech buzz at RLC was all about personalization

By Joe Guszkowski on Apr. 17, 2025

Tech Check: Restaurants clearly want to make their digital customers feel seen, judging by conversations at the Restaurant Leadership Conference this week. It’s what consumers say they want, too, but will it work?

Marketing

Restaurant chains get lit for 4/20 with munchie-ready dishes and pot-themed promos

By Heather Lalley on Apr. 17, 2025

Marketing Bites: From toasted subs on frisbees to cocktails called “Liquid Marijuana,” restaurants are embracing cannabis culture like never before—even when 4/20 lands on Easter. Here's a roundup of the high-spirited deals flooding our inbox.

Marketing

Chili's goes after McDonald's again with new quarter-pound burger

By Joe Guszkowski on Apr. 15, 2025

The casual-dining chain is continuing its attack on fast-food prices with a riff on the Quarter Pounder and a Fast Food Financing popup.

Marketing

Dave's Hot Chicken named Pacesetter Award winner at Restaurant Leadership Conference

By Lisa Jennings on Apr. 13, 2025

The fast-casual chicken chain was celebrated at the opening night of the annual industry event, hosted by Restaurant Business, Nation's Restaurant News and parent company Informa, in Phoenix. The RLC conference runs through Wednesday.

Marketing

Panera's new ad campaign focuses on the feels of meals

By Lisa Jennings on Apr. 10, 2025

The fast casual's first national marketing effort since its menu overhaul last year puts the spotlight on the everyday moods and occasions that drive customer visits.

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