How do casual-dining restaurant chains face a takeout future?
This week’s edition of the Restaurant Business finance podcast “A Deeper Dive” explores that question with Denny Marie Post, the former CEO of Red Robin.
Post, a longtime industry executive who has worked with Starbucks in addition to Red Robin, discusses the particular challenge faced by large-scale casual-dining chains. Takeout, digital orders and delivery have grown rapidly in recent years, and customers have shifted more business to limited-service options.
Post discusses how companies can deal with these challenges and what types of restaurant chains will win.
Please have a listen.