Food

Cracker Barrel adjusts to new market realities

The family-dining chain has pared back and otherwise changed its menu.
cracker barrel
Photograph: Shutterstock

After same-store sales fell by 85% at the end of March, Cracker Barrel Old Country Store is addressing the new realities of the full-service market by shrinking its menu, adding family-sized to-go packs, launching curbside pickup and partnering with another delivery service.

In an update for investors, the family-focused chain said it opened five namesake restaurants on Monday in Georgia and five units of a secondary brand, Maple Street Biscuit Co., in Georgia and Tennessee. Cracker Barrel is based in Tennessee. All other restaurants in both chains are offering delivery and takeout, according to the company.

The company said sales at Maple Street have not fallen as steeply as they did at its core brand, but did not reveal recent sales figures for either chain in a securities filing.

Early in the COVID-19 crisis, the company opted not to maintain a stake in a third concept, food and games concept Punch Bowl Social.

The new Family Meal Basket line extends to four options: All Day Pancake Breakfast, Sunday Homestyle Chicken, Chicken n’ Dumplins and Scratch-Made Meatloaf. The selections are priced from $29.99 to $51.99.

For a limited time, customers who order one of the meal packs will get a free Four-Layer Breakfast Bowl, one of Cracker Barrel’s to-go breakfast options.

The meals are available through the chain’s newest delivery partner, DoorDash.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Marketing

Chili’s tries to catch lightning in a bottle again with chicken sandwich campaign

Marketing Bites: Like it did with its Big QP burger launch last year, the casual-dining chain is once again going after fast food’s value perception.

Food

Perkins fills a menu gap with launch of quesadillas

Behind the Menu: The versatile, portable platform hits all dayparts at the family dining chain.

Financing

2 of the country's 4 largest pizza chains are reportedly closing in on a sale

The Bottom Line: Both Pizza Hut and Papa Johns are moving closer to a pair of separate deals, according to a report. How would this impact the pizza business?

Trending

More from our partners