OPINIONLeadership

Is this the biggest restaurant jerk of all time?

Restaurant Rewind: Victor Posner set a new depth in restaurant leadership, though he’s certainly had ample competition. Here’s how he earned his dubious distinction.

The restaurant industry has abounded in creeps, bullies, meanies and all-around jerks. But few rival Victor Posner, the onetime owner of Arby’s, as a candidate for the title of GOAT.

This week’s edition of the Restaurant Rewind retro podcast looks at the infamous corporate raider and his flamethrower management style. While he owned Arby’s, the brand rebounded in head-turning fashion. But it wasn’t because of the warm, supportive culture he cultivated for the chain and its sister brands.

Join host and Editor At Large Peter Romeo as he makes the case that the industry should regard itself as fortunate if it never sees another owner with Posner’s proclivities.

Download the episode and every installment of Restaurant Rewind wherever you get your podcasts.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Marketing

Older brands try new tricks in their quest to stay relevant

Reality Check: A number of mature restaurant chains are out to prove that age is just a number.

Financing

At Papa Johns, delivery shifts from its own apps to aggregators

The Bottom Line: The pizza delivery chain’s business with companies like Uber Eats and DoorDash is thriving while its own delivery is slowing. But this isn’t the beginning of the end of self-delivery, CEO Rob Lynch says.

Topics

How the shift to counter service has changed Steak n Shake's profitability

The Bottom Line: Sardar Biglari, chairman of the chain’s owner Biglari Holdings, details how the addition of kiosks and counter service has transformed restaurants.

Trending

More from our partners