leadership

Financing

Outback Steakhouse co-founder says turnaround is on the right track

At the chain’s first manager conference in seven years, Tim Gannon witnessed a reinvigorated brand. “I think they’re set for success,” he said.

Technology

Do restaurants need a chief AI officer?

Tech Check: McDonald’s and Wingstop have added CAIOs to their C-suites as they look to level up their AI plans, joining a growing movement in the corporate world.

In a new book, co-founder Rick Rosenfield reflects on the casual-dining chain’s unlikely rise and the people-first culture that made it happen.

The former Taco Bell CEO was thrust into the top job at the fast-food burger chain on an interim basis. His task this time is a lot more difficult.

Steve Ells and Tom Cortese are preparing the five-unit fast-casual sandwich concept Counter Service for growth outside New York and, potentially, across the country.

The wine-and-bites chain has enjoyed a surge of popularity in part because it offers a little bit of everything. “You can do whatever you want in this restaurant,” says CEO Lauren Bailey.

Hartung, who helped Chipotle grow into a giant, said Wonder checks all the boxes for an enduring brand.

Seventy-eight percent of limited-service chains experienced a cyberattack in the past 12 months, according to VikingCloud.

Menu Talk: With an influx of wealth in South Florida, the restaurant developer sees strong demand for luxury dining.

She’s been a leader in transforming Las Vegas into a dining destination, but along the way, she never forgot to pay it forward and harness the power of connection.

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