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leadership

Financing

How Red Lobster got in over its head

 By Joe Guszkowski on Apr. 03, 2024

Leadership problems, a tough economy and all-you-can eat shrimp have brought the nation's biggest full-service seafood chain to the brink of rock bottom.

Operations

Can Smashburger get back on track for growth?

 By Lisa Jennings on Mar. 28, 2024

Smashburger's new CEO Denise Nelsen is taking a hard look at the brand and how it can reignite expansion, both domestic and international.

Leadership

BJ's agrees to listen to another activist investor

By Joe Guszkowski on Mar. 27, 2024

The casual-dining chain will take input from PW Partners on how to boost shareholder value. In exchange, PW will withdraw two board nominees.

Leadership

Pizza Inn parent Rave Restaurant Group upgrades leadership team

By Lisa Jennings on Mar. 26, 2024

The Dallas-based pizza restaurant operator, which also owns Pie Five, has six new executives in place in preparation for planned expansion.

Operations

Danny Meyer wants to bring enlightened hospitality to more than just restaurants

By Lisa Jennings on Mar. 26, 2024

Noted restaurant operator Union Square Hospitality Group's consulting arm Hospitality Quotient has launched a new e-learning platform for a broader audience.

Leadership

Red Lobster names restructuring expert as new CEO

By Joe Guszkowski on Mar. 22, 2024

Industry veteran Jonathan Tibus will take the reins as owner Thai Union Group prepares to sell the seafood chain. He replaces Horace Dawson, who is retiring.

Leadership

Smashburger names former Starbucks exec CEO

By Lisa Jennings on Mar. 20, 2024

Denise Nelsen spent more than two decades at Starbucks, most recently leading U.S. operations. Now she's plotting new business ventures and international growth at the fast-casual burger brand.

Leadership

Jennifer Schuler named CEO of Handel's Homemade Ice Cream

By Lisa Jennings on Mar. 19, 2024

Former Wetzel's Pretzels CEO Jennifer Schuler joins the Canfield, Ohio-based Handel's Homemade Ice Cream at a time of growth for the 130-unit franchise chain.

Leadership

National Restaurant Association expands its leadership team with 2 hires

By Peter Romeo on Mar. 18, 2024

Simultaneously, its personnel-development and educational arm has expanded its senior team.

Operations

How &Pizza is bringing its edgy mojo back

By Lisa Jennings on Mar. 14, 2024

The Washington, D.C.-based chain has a (sort of) new CEO who has made lots of changes. His message to workers: Uncover those neck tattoos and crank up the music. You can be you.

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