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Leadership

Painful past lessons helped Domino's stare down COVID-19, CEO Ritch Allison says

The pizza chain drew strength from a crisis that erupted 12 years ago.

Technology

Grubhub's new chief revenue officer on the outlook for third-party delivery

Seth Priebatsch says the pandemic has permanently elevated demand, even if delivery is expected to moderate as things return to normal.

Leadership

IFA CEO Robert Crisanti to step down

By Peter Romeo on Nov. 20, 2020

The head of the International Franchise Association plans to leave the organization when his contract expires on March 31. No successor will initially be pursued.

Leadership

Applebee’s parent names John Peyton CEO

By Peter Romeo on Nov. 17, 2020

Dine Brands Global will replace Steve Joyce with the CEO of the real estate brokerage company Realogy Franchise Group.

Leadership

McDonald’s names Tiffanie Boyd new U.S. chief people officer

By Jonathan Maze on Nov. 16, 2020

It’s the latest in a string of new hires at the burger giant amid a quiet shakeup in the executive team.

Leadership

McDonald’s names Reginald Miller its new diversity chief

By Jonathan Maze on Nov. 02, 2020

He had previously developed the diversity and inclusion strategy for the parent company of Vans and The North Face.

Leadership

McDonald’s names Bethany Tate Cornell chief learning and development officer

By Jonathan Maze on Oct. 29, 2020

The former Boeing executive will modernize the company’s Hamburger University.

Financing

When founders mouth off on their restaurant chain creations

By Peter Romeo on Oct. 23, 2020

John Schnatter’s critique this week of Papa John’s current management is the latest example of a chain founder sounding off about his successors’ perceived inadequacies as inheritors of the brand. Here are a few more head-turning examples

Marketing

Qdoba hires veteran PepsiCo marketer as CMO

By Joe Guszkowski on Oct. 12, 2020

Jeannie Cho will take over the chain’s marketing and brand strategy as it looks to grow.

Financing

Papa John’s names Ann Gugino CFO

By Jonathan Maze on Oct. 05, 2020

The pizza chain tapped the former Target executive to lead its finances.

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