Leadership

Black Box Intelligence names David Cantu CEO

The co-founder of HotSchedules also brings deep casual-dining experience to the job.
David Cantu
Photo courtesy of Black Box Intelligence

Industry researcher Black Box Intelligence has named HotSchedules co-founder and casual-dining veteran David Cantu as CEO.

He fills the vacancy left by the departure of Kelli Valade from Black Box to become CEO of the Red Lobster casual-dining chain.

“I’ve followed Black Box Intelligence for many years and have tremendous respect for what they’ve built and their position in the marketplace,” Cantu said in a statement. “Throughout my career, I’ve always been a restaurateur at heart and sought ways to make a positive impact on the industry. I couldn’t think of a better company to join to continue that mission than Black Box Intelligence.”

“We are thrilled to have someone of David’s caliber join and lead the Black Box Intelligence management team,” Kevin Ma, managing director of parent company Diversis Capital, said in a statement. Diversis acquired Black Box earlier this year.

Black Box collects sales, personnel and consumer sentiment data from 87,000 restaurants representing 300 brands. Participating chains can then benchmark their individual results against analyses of the aggregated information.

HotSchedules is a widely popular phone app that allows restaurant employees to adjust their work schedules remotely. About 2.8 million workers have opted to pay $2.99 to download the capability.

Before co-launching the technology venture in 1999, Cantu worked for several major casual-dining chains, including P.F. Chang’s and Outback Steakhouse.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

For Starbucks, 2 years of change hasn't yielded promised results

The Bottom Line: The coffee shop giant’s sales struggles worsened earlier this year, despite a flurry of efforts to improve operations and employee satisfaction.

Food

Nando's Americanizes its menu a bit as U.S. expansion continues

Behind the Menu: Favorites like mac and cheese, bowls and salads join the fast casual’s Afro-Portuguese-rooted dishes, including the signature peri-peri chicken.

Financing

The consumer is cutting back, but not everywhere

The Bottom Line: Early earnings from major restaurant chains suggest the consumer has taken a distinct turn for the worse so far in 2024.

Trending

More from our partners