Ruby Tuesday taps longtime QSR exec as new CEO

Ruby Tuesday

The troubled Ruby Tuesday casual-dining chain named Jim Hyatt as its new CEO after suffering a $19.8 million loss on a 4% decline in same-store sales for the quarter ended Feb. 28.

Hyatt has led a number of large restaurant chains, though most competed in the limited-service market. Most recently, he was CEO of Church’s Chicken for five years. Earlier, he held the top post at the Cosi fast-casual sandwich and salad concept.

In all, he has spent 40 years in restaurant operations, including time as a Burger King franchisee.

Hyatt takes over the top post at Ruby from interim CEO Lane Cardwell, who in turn had replaced JJ Buettgen after a long sales decline. Under Buettgen, the chain decided to close 95 stores, and it spun off several secondary businesses, including the Lime Fresh fast-casual concept.

Revenues for the quarter fell 16.8%, to $225.7 million.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.


Exclusive Content


Pricing has driven restaurant sales growth for the past 2 years

The Bottom Line: Restaurant sales have grown for most of the past two years. But they haven't kept pace with menu price inflation, suggesting the industry is saturated again.


Restaurants can learn some foodservice tricks from supermarkets

State of the Plate: Nancy Kruse, RB’s menu trends columnist, says grocers are stepping up their game, and restaurants need to keep up.


So you are opening a restaurant in a Walmart? Good luck with that

The Bottom Line: The retail giant is adding regional restaurant chains to its stores, giving them some key exposure. But there are some real drawbacks to pay attention to.


More from our partners