Leadership

Smashburger elevates its COO to president

Carl Bachmann will oversee the Jollibee Foods Corp.-owned fast casual as it grows.
Photoraph: Shutterstock

Carl Bachmann, who has been with Smashburger for two and a half years, has been promoted to president, the fast-casual chain’s parent company announced Monday.

Bachmann started as vice president of operations for the eastern region and was appointed Smashburger’s chief operating officer two years ago. He has previous executive experience with Bertucci’s and Ruby Tuesday.

As COO, Bachmann raised guest experience scores by streamlining operations, the company said.

The Philippines-based Jollibee Foods Corp. completed its takeover of Smashburger late last year. Smashburger, which first opened in 2007 in Denver, has 340 corporate and franchised units.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

The ongoing dangers of third-party delivery

The Bottom Line: The parent company of Tender Greens, which filed for bankruptcy this week, is laying part of the blame on its heavier reliance on delivery orders.

Technology

As restaurant tech consolidates, an ode to the point solution

Tech Check: All-in-one may be all the rage, but there’s value in being a one-trick pony.

Financing

Steak and Ale comes back from the dead, 16 years later

The Bottom Line: Paul Mangiamele has vowed to bring the venerable casual-dining chain back for more than a decade. He finally fulfilled that promise. Here’s a look inside.

Trending

More from our partners