Operations

DoorDash launches comprehensive campaign to promote restaurant delivery

DoorDash has launched a multi-channel marketing campaign that urges consumers to help restaurants survive the COVID-19 crisis by ordering delivery.

“Restaurants have always been there for you,” states a commercial that started running last night across major TV networks. “Now you can be there for them.”

The tagline: “While the doors may be closed, the kitchens are open for delivery.”

The 30-second spots remind viewers of how much they relied on restaurants during more normal times. It shows several empty dining rooms and then cuts a chef laboring alone in her kitchen, followed by beauty shots of food being packaged for delivery pickup.

The theme of the campaign is “Open for delivery.” The marketing program also includes paid and organic messaging on social media, and the launch of a promotional website, www.openfordelivery.com.

At least eight national restaurant chains and a number of independent establishments are featured in the campaign.

“DoorDash proves that collaboration and innovation can enable us to pull through this crisis—together,” San Jose Mayor Sam Licardo said in a statement. 

The delivery of meals from restaurants is DoorDash’ sole business. The third-party service is believed to be the most extensive delivery network serving the industry at present.

 

 

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Financing

For Papa Johns, the CEO departure came at the wrong time

The Bottom Line: The pizza chain worked to convince franchisees to buy into a massive marketing shift. And then the brand’s CEO left.

Leadership

Restaurants bring the industry's concerns to Congress

Nearly 600 operators made their case to lawmakers as part of the National Restaurant Association’s Public Affairs Conference.

Trending

More from our partners