Operations

Starbucks to phase out plastic straws by 2020

Cold beverages will be served with newly designed lids.
Starbucks

Starbucks plans to eliminate plastic straws from its more than 28,000 stores worldwide by 2020, the coffee company announced Monday.

A recyclable lid with a thumbprint-shaped, indented opening—currently used for nitro coffee and cold foam beverages—will become the standard lid for all iced drinks except the Frappuccino. Starbucks’ popular line of frozen drinks will still be served with a straw, but one made from paper or a compostable version made from fermented plant starch.

Customers who prefer or need a straw can request a biodegradable one, the company said.

“By nature, the straw isn’t recyclable and the lid is, so we feel this decision is more sustainable and more socially responsible,” said Chris Milne, director of packaging sourcing for Starbucks, in a statement. “Starbucks is finally drawing a line in the sand and creating a mold for other large brands to follow. We are raising the water line for what’s acceptable and inspiring our peers to follow suit.”

Cold beverages now account for more than half of all drinks sold at Starbucks, up from just 37% of sales five years ago, according to the company.

Starbucks’ move to go straw-free, one adopted by a growing number of restaurants around the world, comes in response to requests from employees and customers.

Starbucks recently announced it was putting up $10 million in the NextGen Cup Challenge, to encourage designers to develop a fully recyclable and compostable hot beverage cup.

Some cities, including Seattle, have recently banned plastic straws. While operators from independents to small chains and the largest brands have announced plans to do away with single-use plastic straws.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners