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Jonathan Deutsch, Ph.D.

Articles by
Jonathan Deutsch, Ph.D.

Page 38

Streamlining the menu

We want to blend the lunch and dinner menus into one, and streamline the menu mix.

Dining room space

Is there a standard formula for how much space is needed for tables in the dining room?

Server motivation strategies

Are there any strategies for keeping service staff motivated before the busy hours come? 

HACCP plan vs. health inspection

At my last health inspection, I was nearly shut down for not having a HACCP plan for the soups I was cooking, bagging and chilling. 

Big party, autotip, insta-gripe — who is right?

We have service charge of 18% on large parties, which is printed on the menu and automatic in the POS.

Handling cockroaches and guests

How do you handle the situation if a guest sees a cockroach or other pest in your establishment? 

Encroachment Part I: Have the pests become a problem?

Is it true that every restaurant has roaches? 

How to publish a cookbook

I have a lot of ideas. How do I publish a cookbook? 

Modern media muddle

All of the social media out there is enough to make your head spin, and maintaining our web, Facebook and MySpace pages is a full-time job.

Unpaid trails

We typically ask new cooks or servers to trail for one shift (unpaid) before making an offer.

Phone book advertising

Do people still use phone books? Is it worth it to advertise there?

Ordering liquor for catered events

I give guidelines of how much liquor they should buy, but guests are sometimes upset when there’s a lot left over.

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