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Jonathan Deutsch, Ph.D.

Articles by
Jonathan Deutsch, Ph.D.

Page 40

Restaurant promotions and discounts

What ideas do you have for creative promotions that will bring in customers that don't focus on giving a discount?

Dastardly dessert deeds

Why do people think they can bring dessert to a restaurant? Is this common?

Free lunch

I came up with an hourly meal credit system to manage cost, but it's not working. 

Menu details and dissatisfied customers

What is the best protocol to follow when a customer orders a menu item with ingredients clearly stated and then wants to send it back?

Charitable backlash

How do restaurants know they are not going to lose their shirt, or even worse, their reputation, by trying to do a good thing?

Everybody in the tip pool

Washington doesn’t allow for any offset to its high level of minimum wage, making waitstaff compensation very generous.

P&L assistance

What are the national averages, in percentages, for a successful restaurant concept’s P&L in the 175-seat, casual eatery category?

Snack success stories

What are the most profitable snack bar items? Here are examples in each category that analyze revenue and controllable expenses

Walk-in floors

How can I fix our walk-in floors and appease the Health Department?

Increase the cash

How can I increase cash flow in this era of credit cards and coupon discounting?

Social media marketing results

How do we quantify results for the investment we are making in social media marketing? 

Coaching consistent service

Regular good tippers sometimes get better service than new or occasional diners.

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