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Boston Market

Food

Boston Market’s new chicken nuggets answer the call for handhelds

Behind the Menu: The fast-casual chain transforms its iconic rotisserie chicken into bite-size portions, positioning them as healthier nuggets.

Workforce

Worker shortages hit some Boston Market stores on Thanksgiving

Some customers who came to pick up prepaid dinners at the fast casual left empty handed due to “isolated instances of being extremely short-staffed,” the chain said.

Jay Pandya said he is well aware of the chain’s past troubles but this time, new units are being opened “strategically.”

Taste Tracker: Boston Market launches a chicken sandwich, Panda Express brings back a Chinese New Year signature, Panera adds two new flatbreads and wings take off in new flavors and formats.

The chain is adding sliders and bowls, available after 9 p.m.

Taste Tracker: Boston Market’s new flavor combos, Buffalo Wings & Rings goes Korean and veggie variations continue to trend at Ike’s and other chains.

The struggling chain’s new owner, Jignesh Pandya, is banking on it.

With a new owner and a new president, the once-thriving fast casual is working on improving its food with an eye toward future unit growth after decades of shrinkage.

Miller, a 25-year veteran of the fast-casual chain, will work closely with the company’s new owner, Engage Brands.

The struggling rotisserie chicken chain has closed dozens of units amid a revenue slide in recent years.

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