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Boston Market

Food

Boston Market’s new chicken nuggets answer the call for handhelds

 By Patricia Cobe on Jul. 19, 2022

Behind the Menu: The fast-casual chain transforms its iconic rotisserie chicken into bite-size portions, positioning them as healthier nuggets.

Workforce

Worker shortages hit some Boston Market stores on Thanksgiving

 By Heather Lalley on Nov. 29, 2021

Some customers who came to pick up prepaid dinners at the fast casual left empty handed due to “isolated instances of being extremely short-staffed,” the chain said.

Operations

Boston Market’s new owner is on pace to open two restaurants per week

By Heather Lalley on Jan. 20, 2021

Jay Pandya said he is well aware of the chain’s past troubles but this time, new units are being opened “strategically.”

Food

Menu favorites get tweaked and seasonal specials return

By Patricia Cobe on Jan. 19, 2021

Taste Tracker: Boston Market launches a chicken sandwich, Panda Express brings back a Chinese New Year signature, Panera adds two new flatbreads and wings take off in new flavors and formats.

Food

Boston Market launches a late-night menu

By Heather Lalley on Oct. 26, 2020

The chain is adding sliders and bowls, available after 9 p.m.

Food

Menus get creative with chicken this fall

By Patricia Cobe on Oct. 06, 2020

Taste Tracker: Boston Market’s new flavor combos, Buffalo Wings & Rings goes Korean and veggie variations continue to trend at Ike’s and other chains.

Operations

Will an updated menu and image return Boston Market to its early success?

By Heather Lalley on Jul. 15, 2020

The struggling chain’s new owner, Jignesh Pandya, is banking on it.

Operations

Is Boston Market ready for its next act?

By Heather Lalley on May 26, 2020

With a new owner and a new president, the once-thriving fast casual is working on improving its food with an eye toward future unit growth after decades of shrinkage.

Leadership

Boston Market names Randy Miller president

By Heather Lalley on May 18, 2020

Miller, a 25-year veteran of the fast-casual chain, will work closely with the company’s new owner, Engage Brands.

Financing

Boston Market purchased by Engage Brands

By Heather Lalley on Apr. 29, 2020

The struggling rotisserie chicken chain has closed dozens of units amid a revenue slide in recent years.

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