Starbucks begins rollout of mobile ordering

Starbucks said it will begin the national rollout of mobile ordering on Tuesday with the expansion of the service from a single test market to 650 stores in the Northwest.

Patrons will be able to use their smart phones to order and pay for their lattes and espressos in Washington, Oregon, Idaho and Alaska.

At a financial conference held last week by Bank of America Merrill Lynch, Starbucks CFO Scott Maw remarked that the financial benefits from mobile ordering had exceeded expectations, while the logistics of adoption had been simpler than anticipated. The test included about 150 units in Portland, Ore.

In announcing the start of the rollout, Starbucks repeated its pledge to complete the introduction nationwide by the end of the year.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

The ongoing dangers of third-party delivery

The Bottom Line: The parent company of Tender Greens, which filed for bankruptcy this week, is laying part of the blame on its heavier reliance on delivery orders.

Technology

As restaurant tech consolidates, an ode to the point solution

Tech Check: All-in-one may be all the rage, but there’s value in being a one-trick pony.

Financing

Steak and Ale comes back from the dead, 16 years later

The Bottom Line: Paul Mangiamele has vowed to bring the venerable casual-dining chain back for more than a decade. He finally fulfilled that promise. Here’s a look inside.

Trending

More from our partners