50 Great Ideas

50 Great Ideas

50 Great Ideas 2019

Each of this year's 50 Great Ideas has the potential to make a positive impact for operators.

50 Great Ideas

40. Chef tech

When CaliBurger introduced robotics into its back of house, it repositioned both staffer tasks and training. Tasks that staff don’t love doing—scrapping on the grill, working the fryer, etc.—are being automated, and jobs are being repositioned to “chef tech” roles, with training programs in place for how to run automated equipment.

Every week, Woodhull Public House in Yarmouth, Maine, offers a new taco, allowing customers to be the official tasters and decide if the item will join the menu permanently.

In a package targeted at part-time employees, Chipotle announced it will award crew members bonuses of up to a month’s pay over the course of a year. The quarterly bonus program, which awards bonuses equal to a week’s pay to staff on teams that meet certain sales, cash flow and throughput targets, is designed to help attract and retain top workers.

In a clever way to market to parents who come in with fussy kids, hotel restaurant Fager’s Island Restaurant & Bar in Ocean City, Md., calls its kids menu “Kid Friendlies,” with items named for kids’ moods. The “I don’t care” is a grilled peanut butter and banana sandwich, the “I don’t want that” is code for french fries, and the “What?” is a cheese quesadilla, among other offerings. As an added perk, when a child tells a parent they aren’t hungry, the adult can say there’s something on the menu for that.

The foodservice director at Coppell Middle School in North Coppell, Texas, boosts morale by writing a personalized weekly message to staff, expressing gratitude for their work.

At University of Wisconsin-Superior, Sous Chef Sandy Thompson makes use of excess food with dog treats. She puts leftovers such as sweet potatoes, oatmeal, turkey bacon and peas in the freezer and whips up a batch of treats when she has 16 quarts’ worth, adding just egg and flour. The operation donates most of the treats to the humane society.

Sandwich chain Jersey Mike’s has a lingo that not only helps staffers but also makes loyal guests feel like insiders. Diners can ask for “CPR” for cherry pepper relish, “light juice” for light oil and vinegar or for their sub to be “gutted” if they don’t want all the bread.

Known for its french fries served with a wide range of toppings, Hopdoddy Burger Bar serves up its loaded fries in large metal bowls. Not only do the large bowls make for easy sharing, but they also make it easy for the kitchen to top and toss the fries.

An optional surcharge on customers’ bills at Daisies in Chicago helps pay for workers’ health insurance, adding up to about $100 a month per employee. The restaurant pays the rest, which helps recruit and retain talented employees.

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